IT Infrastructure Co-Ordinator
New Today
This role will be an average of 2-3 days per week on-site, in either London or Glasgow.
IT Infrastructure Co-Ordinator required to work alongside the Infrstructure Team Leaders and support day-to-day activities for this Global Legal Company.
IT Infrastructure Co-Ordinator experience to include:
Experience in coordination across Change, Incident and Problem management – ideally working within a Legal, Insurance or Financial Service environment
Experience with ITSM and tools such as ServiceNow, JIRA, Agile and Scrum
CAB experience
Work with Infrastructure, Compute and Network teams, monitoring tickets and SLA's
Process review and improvements
Training review and recommendations
Documentation and Agenda circulation
Support Infrastructure Team Leaders in creating minutes, chasing actions and standing in for them when required
Rasing and following up Escalations
Stakeholder Management
Experience working within a Global Environment
IT Infrastructure Co-Ordinator knowledge
Whilst this role is focused on the day-to-day support of the IT Infrastructure Team, any technical exposure would be beneficial: ServiceNow Tools / JIRA / Agile / Scrum
End User Compute M365, Windows 11, Teams, Active Directory, Exchange on-line
...
- Location:
- Braehead
- Salary:
- £250 - £350 per day + Inside IR£35
- Job Type:
- FullTime
- Category:
- Engineering