IT Field Engineer (Bournemouth: Commercial Rd (R3, Bournemouth, United Kingdom)Job Req ID: 48876Posting Date: July 18thFunction: Managed ServicesLocation: DorsetSalary: £35,635Please note - This role will require candidates to hold NPPV3 or be elgible for itWhy this role mattersDo you think you can thrive in a hands-on role where your work directly impacts frontline services? As a Field Engineer within the End User Workplace team on the Devon & Cornwall and Dorset Police Managed ICT Contract, you will ensure police officers and staff have the IT equipment avaible to them to perform a public facing role. Your attention to detail and clear record-keeping will play a crucial role in maintaining operational efficiency, directly supporting critical policing activities. By ensuring IT equipment is functioning, you will help underpin essential services, contributing to public safety and the smooth running of police operations. Please note - This role will require you to be able to travel to multiple client sites across the Dorset areaWhat you'll be doing1. Providing technical troubleshooting knowledge to resolve 3rd line incidents within SLAs2. Providing technical installation knowledge to complete HIMACs requests within SLA3. Completion of Configuration Item change forms and supply with SLA to Configuration Manager4. Providing technical support / knowledge transfer to colleagues when requ...