Business Development Manager – IT Managed Service Provider Location: Harlow, Essex

About Us We are a new and fast-growing and ambitious IT Managed Service Provider based in Harlow, Essex. We deliver reliable, forward-thinking IT support and solutions to businesses across Harlow, Hertfordshire, and London. As we continue to scale, we are looking for a driven Business Development Manager to help lead our growth and play a key role in shaping our future.

The Opportunity This is a hands-on role for someone who thrives in a growing organisation and wants to have a genuine impact. You’ll work closely with the directors to lead the sales function, manage inbound enquiries, and proactively generate new business opportunities. We’re looking for someone with a strong commercial mindset, great communication skills, and ideally some technical understanding of IT services, MSP operations, or cloud technologies.

Key Responsibilities

Lead and develop the sales function alongside company directors Manage and convert inbound enquiries into active opportunities Proactively generate your own leads through outreach, networking, and relationship building Build and maintain a strong pipeline of prospects across Harlow, Hertfordshire, and London Prepare and deliver proposals, presentations, and quotes Work with technical teams to ensure accurate scoping and handover of new clients Represent the business at events, trade shows, and networking groups Contribute to sales strategy, marketing input, and growth planning About You

Previous experience in IT sales, MSP environments, or technology business development (ideal but not essential) Some technical knowledge or familiarity with IT support, cloud services, or cybersecurity Confident communicator able to build trust with clients Self-motivated with the ability to generate leads independently Organised, proactive, and driven by targets and results Able to thrive in a small, fast-moving, growing business What We Offer

Competitive salary plus uncapped commission structure Opportunity to build and shape the sales function Direct support and mentorship from experienced directors Career progression as the business scales Friendly, supportive team culture Real autonomy and the chance to make the role your own How to Apply If you’re ambitious, commercially minded, and excited by the idea of joining a growing MSP, we’d love to hear from you.

INDREC