IT Applications Support Engineer
6 Days Old
IT Applications Support Engineer
Our client is looking for an experienced IT Applications Support Engineer Analyst to start ASAP on an initial 6 month contract. This is for an immediate start. Hybrid working 6 months + long term extension
Skills/Experience
5+ Years min. in an IT Applications Support role
Strong business applications experience
Logical troubleshooting capability
Strong verbal and written communication skills
Good organisation skills
Ability to take part in workshops with business users to gather requirements for changes within applications
Quality and objective analysis of data and process Understanding of SQL, Power BI and API's
Good understanding of Microsoft packages, Office, Visio and Project
Good Configuration skills
Follow processes and documentation
Manage workload and helpdesk tickets using internal helpdesk system
Able to work with Application providers and ensure smooth running of systems and SLA's are adhered to
Deliver key areas of internal changes ie online documents, workflows & products
Continuously review & improve application support processes and ensure that documentation is kept updated
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only a...
- Location:
- London
- Salary:
- £200 - £250 per day
- Category:
- Customer Service & Support