The General Medical Council (GMC) Fitness to Practise directorate is responsible for reviewing and investigating concerns about practitioners in the interests of public protection. As part of that remit, we're looking for an Investigation Officer to work in our Triage Team. The team examines complaints and concerns we receive that might call a practitioners' fitness to practise into question and decide whether we need to investigate further. The Triage Investigation Officer will play a leading role in public protection by:

• Working within the Medical Act and our Fitness to Practise Rules to determine whether concerns are raised about practitioners' fitness to practise and require investigation.
• Analysing large and complex documentation while liaising with colleagues, doctors, and members of the public to assess those concerns.
• Ensuring enquiries are handled and progressed in accordance with agreed SLAs and guidelines.

This is a decision-making role, and applicants must demonstrate previous experience of making decisions by applying established policies, guidance, and procedures. You need to have excellent analytical skills and be able to identify and summarise concerns and produce well-written, well-reasoned decisions that clearly explain how and why your decision was reached. You must be able to effectively manage and prioritise a varied workload, with strong time management skills being essential. More details on the tasks and essential skills required for the role can be found in the job description.

The start date for successful applicants will be 10 November 2025. You will be required to attend a face-to-face induction for the first three weeks at our Manchester office. The current office attendance requirement is a minimum of 2 days per month (subject to change), with the first Wednesday of each month being mandatory.

We work with doctors, PAs, AAs, those they care for, and other stakeholders to support good, safe patient care across the UK. We set the standards that doctors, PAs, and AAs need to meet and help them achieve these standards. If there are concerns that these standards may not be met or that public confidence in healthcare professionals may be at risk, we can investigate and take appropriate action.

Benefits include:

• 30 days holiday with options to buy or sell more
• A generous employer pension contribution of 15%
• Access to various learning and development opportunities
• Flexible working patterns
• Attractive salary reviewed annually
• Discounts at high street and online stores
• Discounted gym memberships
• Private medical insurance
• Employee assistance programme
• Cycle to work scheme
• Bike lockers and shower facilities

We support flexible working arrangements, and requests will be considered in line with our policy. The GMC values diversity and is committed to fair, objective, and transparent processes. We are a Disability Confident employer, although the Disability Confident interview scheme will not be applied for this role on this occasion.