Join to apply for the Information and Control Officer role at The City of Edinburgh Council Address: Waverley Court Salary: £33,287 - £39,192 Hours: 36 per week, 52 weeks We have an exciting opportunity for a highly motivated and experienced individual to join the Area Based Regeneration and Shared Repairs Service in the Low‑Rise Area‑Based Investment team (Mixed Tenure Improvement Service). The successful applicant will be responsible for managing complex complaints, Freedom of Information Requests and service enquiries, alongside data collection and monitoring during project delivery and systems administration of the Case Management System. They will work closely with the in‑house Finance Team to support the day‑to‑day administration of all finance‑related issues and to provide management information to enable service level decision making and improvement in a busy and complex environment. You should be confident in supporting two busy teams and have strong communication skills. The postholder will be expected to provide ad‑hoc systems training, guidance, and support for the wider staff group. If you are someone who enjoys new opportunities and has strong communication skills demonstrating our behaviours – respect, integrity and flexibility – we would love to hear from you. If you have any questions or want to know more about the role, please contact for more information. We’re committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience and backgrounds brings to us as an organisation. As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we’re changing the way we interview and assess candidates by moving from a competency‑based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think, how you would bring our behaviours of Respect, Integrity and Flexibility into your ways of working. You can find out more on Our Behaviours web page. Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working. Follow us on X at @edincounciljobs Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other, Information Technology, and Management Operations Consulting

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