A local government authority in Liverpool seeks an experienced Service Leader for its Contact Centre. The role involves leading a team, ensuring excellent customer service, and managing escalated issues. The ideal candidate will be educated to A level standard or have equivalent experience, with outstanding customer service skills and experience in a similar environment. This hybrid position also offers flexible working options, a competitive salary, and a comprehensive benefits package.
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- Location:
- Liverpool
- Salary:
- £80,000 - £100,000
- Job Type:
-
FullTime
- Category:
-
Other