HR/ServiceNow Administrator FTC until November 2025 £26,000 pro rata On-site in Leicester We are looking for a highly resilient, positive, and enthusiastic HR Administrator with a methodical approach to tasks and responsibilities. Thrives in fast-paced environments, demonstrating exceptional attention to detail and a commitment to delivering high-quality, customer-focused service. Possesses excellent written and verbal communication skills and works collaboratively across teams to support HR and payroll operations. A reliable team player who consistently upholds professional standards and contributes to a supportive and efficient workplace culture. The primary responsibility of this role is to support the HR Business Support team by managing incoming queries through the HR Admin mailbox. This includes: Ticket Management : Monitoring and responding to emails via the ServiceNow ticketing system. Query Resolution : Researching answers to HR-related questions or escalating/assigning tickets to appropriate team members when necessary. Call Handling : Answering calls on the general HR advice line, although most of the workload is email-based. Collaboration : Working closely with the HR Business Support team to ensure timely and accurate responses to employe...