JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

People Experience Advisor (HR) - 18 Month FTC

Based - London, UK (Hybrid, minimum three days per week in the office)

We are looking for a HR Advisor (People Experience Advisor) to join one of our financial institutions accounts.  

JLL empowers you to shape a brighter way.    

Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you are looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward 

Reporting to the Account's Regional Senior People Experience Partner, this job plays a key role in providing factual advice, guidance & interpretation of policy & practice to individuals, including own coordination & delivery of HR process in all aspects of employee relations. The HR Advisor will also guide project work such as UK People initiatives as well as Organisation Development and Transformation projects through supporting the companies HR Business Partners in their mission to attract, engage and retain key talent consistent with that of an 'employer of choice'. 

What this job involves:  

Service Delivery & Information - delivering an integrated, pragmatic and reliable service, using a consistent and commercial approach through clearly articulated policies, processes and accurate data. 

• To actively support all employees and line managers, providing advice, guidance and interpretation of HR policy and practice making them aware of the JLL approach and their obligations within the process or situation. 

• To participate in creating, maintaining and launching policies, processes and templates as requested. 

• To collaborate and engage with the wider HR and business community to provide a responsive, consistent and forward-thinking HR service. 

• To manage flexible working requests to decision and provide change details HR operations team. 

• To support managers with disciplinary, grievance and appeal hearings and other complex staff issues as requested and track using an ER Tracker. 

• To proactively manage long term or repetitive absence including OHP referrals and GIP cases in conjunction with our Benefits team. 

• To contribute to the completion of regular & customised management information on a timely basis, interpreting trends & findings, summarising and completing various reporting requirements. 

• To actively support the Senior People Experience Partner and the business in driving the Diversity & Inclusion agenda within the business 

• To actively maintain UK and where needed international legislative knowledge. 

• To design appropriate initiatives and deliver project work as agreed. 

• To undertake such other duties as may be reasonably required at the request. 

• To uphold and actively promote our values and behaviours. 

Organisation Design & Development - identifying and implementing beneficial changes to the organisation in line with future requirements whether structural or cultural.  

• To support the People Experience Partner with organisational change programmes including restructuring, redundancy consultation. 

• To support harmonisation of terms and conditions, following change programmes and acquisitions, as required. 

Learning & Talent Development - maximising existing talent through actively managing performance and development of skills, experience, knowledge, and behaviour.  

• To support L&D and Talent Management initiatives led by our L&D team. 

• To support and provide advice to managers and staff on performance management issues (PIP and probation cases) and track using ER Tracker. 

• To deliver coaching and advice to line manager and training on policy, process and guidelines. 

Person Specification  

• Degree educated or CIPD Accredited with equivalent work experience preferable 

• Understanding of HR Policy & practice, understanding of databases & other information sources 

• Be courageous, curious and a decisive thinker who makes decisions based on sound commercial and legal knowledge 

• Be a skilled influencer who is driven to deliver with strong organisational skills, attention to detail and ability to deliver on time 

• Be a resilient self-starter 

• Previous HR experience within a fast-paced matrixed organisation preferable 

• Strong experience of regulatory frameworks in the UK 

• Excellent communications and letter writing skills 

• Good listening & consultative skills 

• Ability to work with and challenge members of management and sometimes leadership. 

• Highly organised with the ability to meet deadlines 

• Ability to deal with sensitive and complex issues with complete confidentiality 

Every day is different, and in all these activities, we'd encourage you to show your ingenuity.  

Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees regarding their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition. 

We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments. We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood. 

JLL Ltd is a Living Wage accredited business, as we believe a fair day's work deserves a fair days' pay. To find out more about our Living Wage accreditation please go here http://www.jll.co.uk/united-kingdom/en-gb/about/living-wage?devicechannel=default 

What you can expect from us  

You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. 

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... 

Apply today at www.jll.com/careers 

Location:

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process -  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.