Package Description: Healthcare Assistant

Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, we’re made that way.

From providing high-quality integrated urgent care for over six million people to developing innovative solutions for our patients – every role at IC24 is made to be brave.

We are looking for a dedicated Healthcare Assistant to join our friendly general practice teams at Allied Medical Practice and Ship Street Surgery. In this role, you will play a vital part in supporting the nursing team to deliver safe, effective, and compassionate care to our patients. You will assist with clinical duties such as health checks, wound care, vaccinations, and phlebotomy, while also contributing to health promotion, infection control, and administrative tasks.

Key Responsibilities:

Undertake clinical activities including ECGs, phlebotomy, wound care, and health checks.

Administer vaccinations (flu, shingles, B12, pneumococcal) and provide first aid when required.

Support annual health promotion activities (e.g., QOF/DES/LES/IIF for diabetes and COPD).

Process samples and maintain accurate patient records using clinical templates.

Monitor and maintain infection control standards, including fridge temperature checks and COSHH compliance.

Manage stock rotation and ordering of medical supplies and equipment.

Communicate effectively with patients, carers, and colleagues, adapting to different needs and cultural backgrounds.

Ensure adherence to practice policies and procedures, safeguarding, and health and safety requirements.

What we're looking for:

Essential:

Previous experience in general practice or healthcare setting

IT literacy and ability to use clinical systems

Excellent communication and interpersonal skills

Ability to manage own workload and work to protocols

Desirable:

Experience with quality improvement initiatives in primary care

Knowledge of Microsoft Office applications

Who are we?

We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.

Location

School House Surgery, Hertford Road, Brighton, BN1 7GF

Church Surgery, Saunders Park Rise, Brighton, BN2 4ES

Ship Street Surgery, Ground Floor/First Floor, Ship Street, Brighton, BN1 1AE

Hours Available 37.5 hours – Full time – Monday to Friday 8:30am-5pm

What’s in it for you:-

Hourly rate of £12.75 per hour

Additional annual leave above statutory minimum based on service

Opportunity to join the NHS Pension Scheme

Free 24/7 independent counselling service

Learning and development opportunities

Free membership to our reward and discount platform

Access to Blue Light Card and other NHS Discount Schemes

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory enhanced DBS disclosure and two references.

We celebrate brave ideas and brave people.

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We have a duty to safeguard, protect and promote the welfare of those who use our services and our employees. This means we take every step we can to protect from harm, abuse and damage.

We are committed to providing equal opportunities for all and encourage applications from ethnic minorities, those with disabilities, LGBTQ+ communities, neurodiverse individuals, and other under-represented groups. We’re dedicated to creating an inclusive environment where everyone feels they belong.

If you need any workplace adjustments during the application or interview process, or have accessibility requirements, please contact the recruitment team at