Head of Technical Delivery - Cosmetics & Skincare (London)

New Yesterday

Head of Technical Delivery - Cosmetics & Skincare

Are you ready to rethink your routine? We are looking for a Head of Technical Delivery to join our NPD team. Reporting into our Chief Innovation Officer, you will lead the technical delivery of new cosmetic products.

This position will be responsible for managing a small technical team and leading the technical delivery of new products (NPD) including formulation development and the substantiation of our product claims and the maintenance and compliance of our existing portfolio (EPD).

You will build strong relationships and work closely with external development laboratories and 3rd party vendors and oversee the formula development across Skincare and Makeup, lead the technical troubleshooting and resolution of issues, ensuring Trinny London products meet the highest technical and quality standards. The role will be part of the Senior Leadership team within NPD & Operations and you will work closely with all key functions to deliver our fast paced and complex programme of launches.

Welcome to Trinny London!
Here at Trinny London, we're changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.

We have achieved tremendous growth since 2017 and we're proud to be one of Europe's fastest-growing beauty brands. We're generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

Our Values
We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow.

We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.

The Role
Your daily to-dos might look like this:

Technical Product Leadership: Oversee the technical delivery of new cosmetic products (NPD) and ensure the ongoing compliance and maintenance of existing products (EPD) in both skincare and makeup categories. This includes managing the entire product lifecycle from formulation to market launch, ensuring adherence to quality and safety standards
Team Management: Lead and develop a team of technical chemists and scientists, providing guidance on formulation development and product claim substantiation
Issue Resolution: Identify, troubleshoot, and resolve technical challenges related to product development and existing product portfolios
Regulatory Compliance: Ensure all products meet the necessary regulatory requirements for all relevant markets and sales channels, and implement strategies for continuous portfolio compliance
Stakeholder Collaboration: Cultivate strong relationships with both internal teams (e.g., NPD, Packaging, Product Integrity, Operations) and external partners (e.g., development laboratories, third-party vendors)
Budget Management: Manage the technical budget for relevant cost centers and approve invoices
Policy and Procedure Development: Collaborate with Regulatory and Packaging teams to establish and maintain robust technical policies, supplier requirements, and testing procedures
Product Brief Development: Work with internal and external stakeholders to define and translate the technical specifications of product briefs for third-party laboratories and vendors
Supplier Evaluation: Provide technical input for the selection and evaluation of third-party suppliers
Formula and Raw Material Approval: Ensure timely approval of all formulas and raw materials, verifying compliance with market regulations and internal technical policies
Manufacturing Oversight: Oversee the successful scale-up of products, manage troubleshooting during this phase, and confirm products are suitable for manufacture
Quality Assurance & Testing: Establish and implement appropriate testing requirements for all products, setting quality assurance standards in conjunction with quality, packaging, and NPD teams
Final Approvals: Provide final sign-off on formula and claims testing for Gate 3 approvals, ensuring final specifications and quality standards are met
Technical Administration: Maintain accurate and up-to-date technical product administration
Raw Material Compliance: Ensure compliance of raw materials with company blacklists and market regulations
Product Safety & Cosmetovigilance: Act as the guardian of product safety and monitor cosmetovigilance activities
Technical Storytelling: Support the NPD team in crafting compelling technical product stories
Audit Participation: Participate in and arrange technical accredited audits where necessary.

Requirements
These skills will help you go far in this role:

A scientific degree (cosmetic or pharmaceutical science) or in a fundamental science (chemistry, biology or biochemistry)
Significant, demonstrable experience in skincare and makeup technical development
Strong project management experience
Experience in scale-up, manufacturing and stability
Strong interpersonal skills, ability to develop relationships and communicate with all levels of management
Strong analytical skills, proactive approach to anticipate issues and provide solutions
Impeccable communication skills, both verbal and written with a high level of creativity and attention to detail
Speed to market and able to work in a fast paced, start-up work environment
Results oriented, excellent ability to utilize and manage the organization's resources to achieve goals

We always love to hear from anybody interested in the Trinny London team! Although we are looking for the essential skills listed above for this role, we're always keen to hear from ambitious individuals looking for their next challenge.

Benefits
Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits:

Hybrid and flexible working, with core working hours
25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Early Finish Fridays and Summer Fridays)
Welcome to Trinny London Starter Stack and swag
Your Beauty Wallet: You'll receive a 500 annual product allowance to explore and enjoy our full range of Trinny London products
Company discount for yourself, your friends, and family
Vitality health scheme, EAP and Medicash (including dental, optical & audiological care)
An annual personal training and development budget
Enhanced family friendly packages
Pension scheme
Cycle to work scheme
T-Parties = many office socials as well as summer and festive celebrations!
Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)

Equal Opportunities
We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.

We're committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.

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Location:: London
Job Type:: FullTime

Head of Technical Delivery - Cosmetics & Skincare (London)

Head of Technical Delivery - Cosmetics & Skincare

Head of Technical Delivery - Cosmetics & Skincare

Seniority level

Seniority level

Employment type

Employment type

Job function

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Sign in to set job alerts for Head Technician roles.

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