Head of Technical Account Management
New Today
Bringing to market the most selective site list of premium global and local publishers enabling brands to be selective of where their ads are going to run and thus ensuring brand safety. MOBKOI prides itself on offering full transparency, bespoke creative builds and local market coordination. We are part of The Brandtech Group, formerly known as You & Mr Jones, working with partners developing the best technology across the globe.
ROLE OVERVIEW
As a Head of Technical Account Management (with leadership responsibilities), you will oversee a team responsible for the technical integration and operational excellence of Mobkois publisher partnerships. This includes direct involvement in tag-based and Prebid.js integrations, server-to-server connections, and the resolution of complex technical issues impacting ad delivery and monetization, along with partnering with campaign managers and traders to ensure a seamless demand connectivity. The role provides end-to-end accountability across the delivery pipeline.
You will play a central role at the intersection of AdOps, engineering, and commercial teams, ensuring Mobkoi's premium creatives are accurately delivered and tracked across programmatic supply paths. The role requires deep technical knowledge of the adtech ecosystem, strong stakeholder communication skills (internal and external), and the ability to build durable relationships with publishers, balancing technical KPIs with mutual business goals.
This position combines hands-on technical troubleshooting and strategic account leadership.
You will: Lead and develop a team with 3 direct reports supporting publisher integrations and programmatic setup. Collaborate with Publisher Managers and Business Developers to strengthen and expand technical partnerships. Drive the quality of integrations and delivery pipelines through proactive debugging, configuration support, and technical enablement. Represent Mobkois technical voice when discussing monetization KPIs and optimization strategies with publishers.
Key Responsibilities: Publisher Integrations: Oversee setup and QA of tags, Prebid.js modules, and Prebid Server connections. Lead debugging sessions using browser dev tools (Chrome DevTools, network tracing, console logs) to diagnose issues across creatives, tracking, and rendering. Technical Relationship Mgmt: Act as the primary technical point of contact for publishers. Guide integration strategy and improvements. Co-own technical KPIs with Publisher Managers (latency, viewability, fill rate, etc.). AdOps & Programmatic Support: Ensure seamless campaign setup across SSPs and DSPs. Manage deal IDs, targeting parameters, and tracking requirements. Provide support to Campaign Operations for technical delivery issues. Team Leadership: Manage, mentor and grow a team of Technical Account Managers. Promote cross-functional collaboration with Product, Engineering, and Commercial teams. Internal Enablement: Document best practices and reusable integration frameworks. Identify and escalate systemic issues and propose scalable fixes.
Skills and Qualifications: 5+ years in technical ad operations, publisher integrations, or similar roles. Proven ability to lead client-facing technical teams. Deep understanding of publisher monetization models, Prebid.js, header bidding,SSPs/DSPs, VAST/VPAID, ... Proficient with Chrome DevTools and other debugging tools. Ability to independently conduct data investigations using SQL-based query engines. Familiarity with HTML/JS, tag management, and programmatic deal structures. Able to translate complex technical issues to non-technical stakeholders. Comfortable negotiating or discussing technical outcomes with external partners. Able to define team goals and proactively improve service delivery. Operates with a partnership mindset, balancing performance and relationship health. BEHAVIOURS This is a high-impact role within a growing and technically ambitious organisation. At Mobkoi, youll collaborate with teams across creative, media, and engineering to shape the future of premium digital advertising. Youll have the opportunity to:
Work with cutting-edge creative formats and advanced integration strategies. Influence publisher monetization strategies while upholding high user experience standards. Join a multicultural, collaborative, and fast-paced environment that values initiative and innovation.
What were looking for: Motivation to contribute to the growth and success of the business A proactive, adaptable mindset with the ability to learn quickly Strong ownership and accountability for outcomes Clear and professional communication with a range of stakeholders
Mobkoi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
LOCATION London - Hybrid - 3 days in office
LANGUAGE English
You may have experience of the following: Director of Technical Account Management, Head of AdTech Operations, Head of Publisher Technology, Director of Ad Operations (Programmatic), Head of Publisher Integrations, Director of Technical Partnerships, Head of Programmatic Operations, Technical Operations Lead, Head of Monetization Technology, Director of Supply-Side Operations, Head of Ad Platform Integrations, AdTech Solutions Director, Programmatic Technical Lead.
REF-227 889
TPBN1_UKTJ
- Location:
- United Kingdom
- Job Type:
- FullTime
- Category:
- Sales;Management