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Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Head of Repairs Contracts and Strategy, London col-narrow-left Client: Notting Hill Genesis Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 28fa3b7add03 Job Views: 3 Posted: 14.07.2025 Expiry Date: 28.08.2025 col-wide Job Description: Job Introduction What youll do Are you a strategic thinker with a commercial edge and a passion for driving performance? Were looking for a dynamic Head of Contracts and Strategy to lead the delivery of strategic initiatives and contract excellence within our Repairs department. This high-impact role will shape business direction, optimise operational delivery, and embed robust commercial and data-led practices across our service. Youll oversee the management of large-scale contracts, drive transformation through data insights, and ensure our services meet the highest standards of quality, compliance, and customer satisfaction. What youll bring: Strong experience in strategic leadership and contract management Proven track record in the repairs, maintenance, or property services sector Commercial acumen and data-driven decision-making skills Ability to lead change, manage risk, and influence at senior level Join us and help to deliver safe, efficient, and forward-thinking property services that make a real difference. How youll do it Develop and maintain a 3-5 year strategic roadmap for the Repairs function, aligning with corporate priorities Ensure all contracts are procured, mobilised and managed in accordance with procurement regulations and internal policies Champion a culture of performance, accountability, and service excellence across internal teams and contractors Use data analytics to identify trends, risks, and opportunities, shaping operational and strategic decisions The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence.If not already qualified, there may be an expectation to study towards a professional qualification. Outline the essential and desirable criteria for the role. 2-3 bullet points each is sufficient. Essential: Proven senior leadership experience in contracts, commercial management, or strategy within a repairs and maintenance or property services environment Strong understanding of contract law, procurement frameworks (eg NEC, JCT), and supplier relationship management Demonstrable experience in shaping and delivering business strategy and driving operational improvement High level of commercial acumen and experience reviewing large scale budgets and contracts Evidence of excellent customer service achievements in a complex service delivery environment. Experience in social housing, local government or other regulated sector Relevant technical qualifications or accreditation in RICS, MCIOB, CIOB, ACIOB, CIH Knowledge of statutory and compliance obligations relating to property maintenance (eg Decent Homes, Awaabs Law) Whats in it for you? Once you join us, youll find plenty of opportunities to grow within our organisation.Youll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London.We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone.We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1:If you are interested, please send your application now! Closing date is 15 July 2025 Step 2: Successful candidates will be asked to do an assessment Step 3: Successful candidates will be invited to interview Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via [emailprotected] . Should a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

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