Head of Projects - Fulfilment (London)
New Yesterday
Company Description
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
Were ASOS, the online retailer for fashion lovers all around the world.
We exist to give our customers the confidence to be whoever they want to be, and that goes for our people too. At ASOS, youre free to be your true self without judgement, and channel your creativity into a platform used by millions.
But how are we showing up? Were proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter and we placed 8th in the Inclusive Top 50 Companies Employer list.
Everyone needs some help showing up as their best self. Let our Talent team know if you need any adjustments throughout the process in whatever way works best for you.
Job Description As theHead of Projects, you will lead the strategic planning, execution, and governance of projects across our ecommerce operations. Youll oversee a diverse portfolio of initiativesfrom infrastructure changes to automation rollouts and network expansionsensuring they are delivered on time, within budget, and aligned with business goals. This role is perfect for a dynamic leader who thrives in fast-paced environments and is passionate about driving operational excellence through structured project delivery.
The Details
Lead the end-to-end project delivery lifecycle across our supply chain
Manage and mentor a team of project managers, coordinators, and PMO professionals
Define and implement project governance frameworks, tools, and best practices
Oversee project portfolio planning, prioritization, and resource allocation
Ensure alignment of all projects with strategic business objectives and KPIs
Collaborate with cross-functional teams including engineering, operations, IT, and finance
Monitor project performance, risks, and dependencies across multiple workstreams
Present project updates and strategic insights to senior leadership and stakeholders
Drive continuous improvement in project delivery quality, and speed.
Support change management, training, and stakeholder engagement initiatives
Ensure compliance with safety, quality, and regulatory standards in all project activities
Foster a culture of accountability, collaboration, and innovation within the project team
Supporting our culture by championing Diversity, Equity & Inclusion strategies.
Qualifications About You
Educational background in Business, Engineering, Logistics, or a related field
Extensive project management experience, coupled with a strong background in a leadership role.
Proven track record of delivering complex, multi-site projects in logistics or ecommerce
PMP, PRINCE2 or similar project management certification is highly desireable
Strong leadership, coaching, and team development skills
Excellent stakeholder management and communication abilities
Proficiency in project management tools (e.g., MS Project, Smartsheet, Jira, Power BI)
Experience with portfolio management and strategic planning
Willingness to travel up to 50%
Additional Information Employee discount (hello ASOS discount!)
ASOS Develops (personal development opportunities across the business)
Employee sample sales
Access to a huge range of LinkedIn learning materials
25 days paid annual leave + an extra celebration day for a special moment
Discretionary bonus scheme
Private medical care scheme
Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
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- Location:
- Greater London