Head of Product Development

Hybrid, London - City

Full time, Permanent

Salary: £90,000-£100,000

Our mission

The overarching purpose of the Chartered Insurance Institute (‘the Institute’) is to educate and support our members to deliver services to the highest professional standards and to advocate for the public good. By doing this the Institute builds and maintain public trust in the insurance, financial planning, and mortgage advice professions.

Our vision

Our vision is that CII and PFS professionals build a world which delivers ever greater financial resilience for individuals and societies more broadly.

Your role

As Head of Product Management, you will lead the strategy, development, and delivery of a portfolio of high-impact learning products and services, including the CII’s Corporate Learning Management System (Assess), CPD Accreditation service, and training programmes. These offerings generate over £13m in revenue and are central to the CII’s commercial and strategic growth across UK and international markets.

You will manage internal teams and external partners to ensure these products remain competitive, scalable, and aligned with the CII’s Professional Map. With full P&L responsibility and a £5.2m budget, you’ll drive innovation, operational efficiency, and commercial performance across digital, face-to-face, and blended learning formats.

Your role will involve identifying new revenue opportunities, enhancing existing propositions, and leading the design and launch of client-specific programmes. You’ll collaborate with subject matter experts, suppliers, and internal stakeholders to ensure high-quality, learner-focused solutions. You’ll also lead the bid and tender process, particularly for international opportunities.

As a senior leader, you’ll develop and motivate a multi-functional team, embed a culture of continuous improvement, and ensure delivery of measurable outcomes. Your leadership will be key to transforming our learning offer, expanding our accreditation services, and ensuring our products deliver value to clients and impact for the profession.

You

• You’re a commercially minded leader who thrives on turning strategic vision into tangible results, with a sharp eye for growth opportunities.
• You bring clarity and energy to complex projects, balancing innovation with operational discipline to deliver high-quality learning solutions.
• You’re a confident collaborator, equally comfortable engaging with senior stakeholders, suppliers, and subject matter experts to shape impactful programmes.
• You lead with purpose—motivating teams, building capability, and fostering a culture of continuous improvement.
• You’re experienced in managing digital learning platforms (such as LMS, CMS, or VLE) and applying methodologies like competency mapping and blended learning design to deliver scalable, learner-focused solutions.
• You care about professional standards and the learner experience, and you’re excited by the opportunity to shape the future of learning in insurance and personal finance.

Your benefits

In addition to a market-benchmarked base salary, here are some of the benefits you can expect from CII as a valued colleague:

• 10% non-contributory pension
• 30 days annual leave + bank holidays
• Healthcare cash plan
• Genuinely flexible, hybrid working
• Life assurance
• Modern office space located in 20 Fenchurch Street (Walkie-Talkie) with free Sky Garden access and discounts

Next steps

If you would like to explore this opportunity with us for the next step in your career, we look forward to receiving your application through the Apply feature at the top of this advert.

If you have any queries or require assistance, please get in touch on ukjobs@cii.co.uk and we will endeavour to come back to you as soon as possible.

Please note: At the CII, we work with a carefully selected Preferred Supplier List (PSL) for recruitment. We do not accept speculative CVs and kindly request that agency recruiters do not contact our managers directly, to ensure a consistent and properly coordinated recruitment process.

If you are interested in working with us in the future, please contact ukjobs@cii.co.uk. We review our PSL at set intervals and are happy to retain details for consideration when opportunities arise.

Agencies who do not follow this process will be excluded from any future opportunities to work with us, including PSL reviews.