Head of Operations for a Coaching & Training Business
2 Days Old
Partner with cross-functional departments within Exos and our client to implement business strategies, promote operational efficiency, and drive team success.
Coach and mentor our Regional Directors that oversee our APAC & EMEA team members to enhance performance, manage talent, and improve retention.
Establish performance management systems, set clear expectations, and provide ongoing coaching for staff development.
Collaborate with the VP of Strategic Accounts to define and execute the operational strategy.
Translate strategy into actionable goals, manage performance, and ensure continuous growth.
Oversee the annual operating planning process and ensure organizational goals align with short- and long-term objectives.
The Senior Director will own our client relationship and function as the single point of contact regarding operations in the EMEA and APAC regions.
Monitor performance with key metrics and adjust strategies as needed.
Manage vendor relationships and ensure service delivery aligns with client expectations.
Act as the primary point of contact for key clients, overseeing successful account management and business growth.
Collaborate with leaders from various departments within Exos and our client teams to drive initiatives, monitor performance, and identify areas of optimization.
Bachelor’s degree in Business Administration or a related field; Master’s degree preferred.
~10+ years in executive leadership roles, with a focus on operational management and business development. Strong leadership skills, integrity, and the ability to inspire and guide teams toward achieving business objectives.
~ Proficiency in data analysis, performance metrics, and strategic planning.
~ International business experience preferred.
~ Knowledge of Construction Project Management/Contracting is a plus.
For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matterby promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.
Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event.Our employer solutions includefitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.
And we feel that it’s our responsibility to help others because we know there’sa better way. Exos offers reasonable accommodations to job applicants with disabilities.
- Location:
- London
- Job Type:
- FullTime
