London, England, United Kingdom , Permanent

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

THE ROLE

The Head of Merchandising is a pivotal leadership role responsible for the end-to-end seasonal planning and merchandising strategy across all AllSaints channels and regions. The successful candidate will lead the merchandising function, driving sales, maximizing profitability, and ensuring alignment with the AllSaints brand vision. This role requires a strong understanding of global fashion retail, expertise in multi-channel merchandising, and a proven ability to deliver results and drive growth in a fast-paced environment.

The successful candidate will have experience in both Merchandise Planning & Branch Merchandising and significant experience in Digital, in a multi-channel business.

WHAT WILL I BE DOING?

• Deliver merchandising strategy in collaboration with Design and Buying teams.
• Manage critical path of quarterly/ seasonal buys for Merchandising in collaboration with Head of Buying.
• Deliver end-to-end merchandising for all AllSaints channels and regions.
• Oversee the complete merchandising lifecycle, from seasonal planning and initial product buys to in-season management, markdowns, and the liquidation of stock.
• Monitor KPI performance against plan, making appropriate recommendations and taking action where necessary in current or future seasons.
• Own and execute key trading activities across merchandising in collaboration with channel teams to ensure that key KPIs are met and aligned to the financial strategy of the brand.
• Develop and execute a digital merchandising strategy working closely with the Digital team that aligns with the overall brand strategy and optimizes the online customer journey.
• Oversee the monthly re-forecasting of WSSi sales forecasts and coordinating updates to the Merchandising Director for financial review.
• Ensure effective allocation and replenishment of merchandise to stores, online, and wholesale partners, considering regional differences and channel-specific requirements.
• Oversee the management and product ranging of new store openings or partner launches.
• Champion the management of One Pool of Stock strategy and mentality to ensure most efficient stock management and sales opportunities are met across all business channels.
• Be accountable for stock across all trading channels ensuring its in the right place to meet business sell thru expectations.
• Proactively highlight risks and opportunities and provide both support and challenge to business stakeholders in relation to the key KPIs.
• Manage OTB across Fashion & Continuity / categories / regions / channels to ensure balance across all areas while also chasing in-season opportunities.
• Lead, manage, and develop a high-performing merchandising team, fostering a collaborative, results-oriented, and innovative culture which consistently delivers increased productivity

WHAT SKILLS DO I NEED?

• A passionate and driven individual who understands and captures the heart of our Brand Values to the fullest.
• An extensive background in Merchandising, specifically Digital, with a broad understanding of all category management including traditional Merchandising and Branch Merchandising within Fashion across a multi-regional & multi-channel business.
• Strong understanding of the brand and thorough knowledge of the UK, European and North America market, trends and shopping habits.
• Immaculate attention to detail, including exceptional use of Excel/Google Sheets, as well as other Microsoft & Google software, and proficiency in web analytics tools and e-commerce platforms.
• Confident, articulate and professional speaking abilities particularly when it comes to liaising with Senior Managers & Directors in the Brand - keeping things simple and concise.
• Ability to build strong stakeholder relationships internally and externally, with a keen eye on market competition and opportunities.
• Demonstrates a high level of commercial acumen, and is able to balance trading requirements with our strategic priorities, with a focus on maximizing digital sales and profitability.
• Experienced manager and is self aware with a confident approach to people management. Able to inspire, empower and influence others to encourage them to be their best at all times, leaves a positive impact.
• Can demonstrate putting the customer at the heart of all strategic decisions, is customer centric and embedded this sentiment through the team.
• An appetite for making great things happen through business change, challenging the status quo to be innovative, working at pace, particularly in the rapidly evolving digital landscape.
• Is resilient and actively demonstrates conviction whilst maintaining humility

ABOUT THE LOCATION

Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.

WHAT WE STAND FOR

The Customer is the Boss We work as one proud team to get the best for our customers

One Team We are joined up and encourage others to share their ideas

We Do What We Say We Will We know our goals, and we work with clear outcomes in mind

We Are Responsible We are self aware, understand the impact we have on others and are positive about the future

BENEFITS

• A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
• We are a disability committed certified employer
• Employee discount for you to spend with family and friends
• 25 days holiday increasing to 28 days after 2 years continuous service
• Bank holidays, birthdays and volunteering days off
• Access to dental cash plan & free virtual GP appointments through Aviva
• UNUM employee assistance helpline
• Life assurance cover
• Access to discounted gym membership and corporate discounts
• Hybrid working in our historic East London studios, working hours are 9-5.30pm
• Free, confidential, wellbeing and lifestyle support with Retail Trust
• Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)
• Health days for you to use either for physical or mental wellness
• Dedicated mental health support from our mental health first aiders
• Eye care vouchers, season ticket loans and much more!

#WeAreAllSaints

Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.

We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.

Even if you feel you dont tick all the boxes, wed still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.

If you need any support or adjustments during your application, please get in touch with us and we are happy to help.