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Northampton

Ref: VA3456

#OFE

Benefits

• Competitive salary plus performance related bonus
• 29 days holiday including public holidays plus additional days with service
• Pension contributions
• Referral bonus scheme
• Enhanced parental leave
• Enhanced sick pay
• Wagestream-a Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a financial coach.
• Talk to us about flexible working
• VIP Awards - colleague recognition scheme
• Cycle to work scheme
• Benefits App - virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more!
• Steer Academy provides accredited ongoing training - paid for by the business
• Opportunities for career progression

About Us

Steer Automotive Group is an award-winning, fast-growing business with over 160 sites and nearly 4,000 employees. We are committed to delivering exceptional service and quality repairs, with technology playing a crucial role in our growth and innovation. As we strive to build a best-in-class technology function, we are seeking a dynamic IT Support Analyst to join our team. If you have a growth mindset and a passion for technology, this is an exciting opportunity to contribute to our success.

Role Overview

As Head of IT Standardisation & Change, you will lead the strategic modernisation of Steer Automotive Group's technology landscape. You will drive large-scale IT standardisation, systems integration and business-wide change, ensuring our technology enables operational excellence, scalable growth and an outstanding experience for customers and colleagues.

Acting as a bridge between IT and the wider business, you will embed change in a way that reflects Steer's core values of Excellence, Innovation and Integrity.

The role offers hybrid working, with 1-2 days per week based at our Wimbledon office.

Key Responsibilities

IT Standardisation & Strategy

• Partner with the Head of IT to define and deliver a multi-year IT standardisation roadmap aligned to business growth.
• Lead the transition from legacy systems to modern, secure, scalable cloud-based platforms.
• Drive system integration and standardisation across multiple sites and acquisitions.
• Ensure technology enables efficiency across operational, commercial and support functions, including bodyshops, call centres, supply chain, finance and HR.

Change Leadership & Delivery

• Own and embed a structured change management approach for all IT-led programmes.
• Ensure successful adoption of new systems through effective rollout, communication, training and engagement.
• Work closely with operational leaders to minimise disruption and maximise benefits realisation.
• Champion a culture of continuous improvement across the organisation.

Stakeholder & Business Engagement

• Build strong partnerships with Executive, Operational and Functional Leaders.
• Translate business needs into effective, practical technology solutions.
• Act as a trusted advisor to senior stakeholders on transformation risks and opportunities.
• Manage third-party vendors, system integrators and technology partners.

Governance, Risk & Compliance

• Ensure all transformation initiatives meet data protection, cyber security and regulatory requirements.
• Establish robust governance, reporting and KPIs for IT transformation programmes.
• Manage budgets, investment cases and ROI for technology initiatives.

Leadership & Capability Building

• Work alongside the wider IT team to help build a high-performing transformation and change capability.
• Promote collaboration, accountability and professional development.
• Role-model Steer Automotive Group's values in all leadership behaviours and decisions.

Qualifications and Skill

• Strategic thinker with strong execution capability.
• Credible, confident leader able to influence at all levels
• Resilient, pragmatic and calm under pressure.
• Commercially astute with strong budgeting and investment appraisal skills.
• Excellent communicator, able to translate technical concepts into clear business language.
• High personal integrity, demonstrating fairness, transparency and accountability.

Why Join Us?

• A senior, high-impact role shaping the future technology landscape of a growing organisation.
• Opportunity to lead meaningful, business-wide transformation.
• A values-led culture focused on excellence, innovation and integrity.
• Competitive reward package and opportunities for professional growth