Social network you want to login/join with:

Job Description

The Company

My client is a smart, electric vehicle (EV) charging technology company providing both hardware and software. They are growing rapidly in the green-tech energy sector, which is a hot space. They are the fastest growing and highest-rated company in the sector!

The UK market is expected to grow 30 times within the next 5 years, and they will be expanding globally soon. During this growth, you'll be selling a product that people love, need, and want, contributing to a cleaner and greener world!

Exciting Bits

• Flexible/Hybrid working with a vibrant office in the city
• Fastest growing company and product in the sector, with top customer service ratings
• Series A funded and preparing for the next stage of hypergrowth

The Role

As VP of Customer Service, you will:

• Lead a team of approximately 10 Customer Service staff in the UK, taking them to the next level
• Own the Customer Service function, which is expected to become the largest department in the business (likely doubling headcount this year)
• Implement new processes, structures, technology, and build a market-leading customer service function
• Join a true meritocracy where everyones voice is heard and has the opportunity to influence the business direction

What we are looking for

• Prior experience as a Head of or VP of Customer Service, with team management experience
• Experience in a high-growth, start-up or scale-up environment
• Background in technology, such as consumer electronics, hardware, or software
• An entrepreneurial, proactive attitude and desire to make a significant impact
• Passion for EV or clean energy is an advantage