Head of Contract Performance & Management

4 Days Old

com, the digital health scale-up making diagnostics accessible, fast, and transparent. Our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day. We’re doing diagnostics differently, with a portfolio of brands tailored to both patients and providers, all backed by our world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers.
We're at a pivotal moment with 200+ UK imaging centres, 10+ scan types, and rapid growth across insurance, medico-legal, and specialist consultant verticals. We’re hiring a Head of Supply Partnerships to own and drive our provider network strategy. This is a critical leadership role, responsible for our entire supply base—from performance and pricing to relationship management and contract compliance.
com, and help shape the future of diagnostic access in the UK.
Manage performance across a portfolio of ~150 imaging providers
Drive onboarding and expansion of our provider network
Lead pricing analytics and negotiate commercial terms
Implement new contracts and ensure service quality and compliance
Build long-term relationships and identify areas for improvement in the network
Onboard large provider groups to enable 15-mile network coverage across the UK
With experience in healthcare, diagnostics, or provider network management, you bring a well-rounded mix of strategic insight and operational know-how:
Strong commercial acumen and analytical skills, with experience in pricing strategy and performance optimisation
Hands-on understanding of diagnostic imaging operations, gained from working within or closely alongside diagnostic facilities.
Knowledge of contract management and healthcare tendering processes, ideally within diagnostics or broader healthcare settings
Demonstrated leadership experience, including developing talent, managing teams, and collaborating cross-functionally
Leadership and talent development experience

Introductory call/interview with Devin, our Senior Talent Partner. The call is usually via telephone and will last around 30 minutes.
# Should it feel like there is an initial fit for all, we will invite you to a video call with the hiring manager for around 45 minutes. This might be in person, a take-home assessment or further video calls. Again, length varies depending on how many people and whether in person or via video call.
# Statutory pension
~ Healthcare plan
~ Flexible working
~ Remote or hybrid working options
~ 28 days annual leave plus bank holidays
~ Inclusive policies designed by our team, for our team

Diversity at SCAN.com is committed to eliminating discrimination and encouraging diversity within our team.
Our ambition is for our team and its Board to be representative of the diversity in society, and for every employee to feel respected and able to bring their best selves to work.
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Location:: London
Salary:: £100,000,000
Job Type:: FullTime