Head of Community Management
New Yesterday
Strategic Leadership - Help develop and implement a long-term vision for the group fitness team, aligning with PureGyms overarching business strategy.
Innovate and evolve the group fitness portfolio, ensuring cutting-edge and diverse offerings that cater to all fitness levels and demographics.
Identify and drive new revenue opportunities within group fitness, including digital offerings and partnerships.
Operational Excellence - Oversee the operational delivery of group fitness programs across all PureGym locations, ensuring consistency, quality, and member satisfaction.
Monitor and analyse key performance indicators (KPIs) such as attendance, member engagement, and retention rates, using data to refine offerings.
Team Leadership - Develop and execute instructor recruitment, training, and development strategies to ensure a pipeline of highly skilled talent across the group.
Member Experience & Engagement - Drive member engagement through the creation of vibrant and inclusive group fitness communities. Integrate digital tools and platforms to enhance the in-club and virtual group exercise experience.
Stakeholder Collaboration - Work closely with marketing, product development, and technology teams to promote and expand group fitness offerings.
Partner with industry leaders, suppliers, and certifying bodies to ensure PureGym remains at the forefront of fitness trends.
Extensive experience in leading within the fitness, wellness, or related industries.
Passion for Fitness: Deep understanding of group fitness's role in driving member engagement and retention.
Demonstrated success in strategic planning and operations across multi-site or large-scale environments.
Commercial Acumen: Identifies and delivers measurable outcomes using evidence-based analysis and data to guide decision making.
Proficient in budget management and revenue generation.
Exceptional People Management: Proven ability to build and lead diverse, high-performing teams.
Strong relationship-building and influence skills across all business levels.
Gym membership for you + 1
A truly flexible working culture
Personal private healthcare
Life insurance
Company pension contribution
Holiday purchase scheme up to an additional week.
Enhanced maternity pay
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- Location:
- London
- Job Type:
- FullTime
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