The Marylebone, London Located just minutes from Oxford Street and in the heart of Marylebone Village, The Marylebone hotel provides easy access to the best that London has to offer. The excitement and buzz of Marylebone Lane, Oxford Street and Park Lane, the world-famous stores of Bond Street and Mayfair and the green spaces of Regents Park and Hyde Park are all just a short walk away. Role Responsibilities If you love making guests feel special and want to be a part of a great team that is passionate about hospitality, this opportunity to join us is perfect. The role of a Guest Experience Agent represents a fantastic opportunity for an organized candidate. In this role you will be an ambassador for the hotel and will be passionate about delivering world class service to our guests. Often the first point of call for our guests, the ideal candidate will have experience in a similar role, excellent communication skills and a creative, hands-on approach. The Perks of working for The Marylebone Hotel: Service Charge Upselling incentives Holiday allowance increasing with length of service up to 25 days Free meals on duty 50% discount when dining with The Doyle Collection Discounted rates when staying in our hotels Training dedicated to personal development Cycle to work scheme Discounts in selected stores and online shops Life Insurance and Company Pension Complimentary uniform and dry cleaning One paid volunteering day per year Free access to the Employee Assistance Programme Hotel Incentives and rewards Staff summer parties, Christmas parties and regular team get togethers Refer a Friend bonus scheme

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