German Speaking Sales SupportLocation: Preston PR2 9LJHours: 39.5 hours per weekSalary: Circa 30,000 p.a., depending on experienceAbout the CompanyOur client is a leading manufacturer of moulded plastic products, operating in vehicle, fire, and environmental safety markets. They are a market leader in several European countries and ship to over 60 countries worldwide. Operating from a 4-acre manufacturing site in Preston, Lancashire, and a 3.7-acre distribution site nearby, the group employs around 155 people. They also have a subsidiary in Seclin, France, employing 17 staff. Group turnover is approximately £22m.They are seeking a fluent German-speaking Sales Support professional to provide comprehensive support to their field-based sales team and manage day-to-day communication with their German customer base. This is a varied and dynamic role, combining customer service, sales administration, pricing analysis, and cross-department collaboration.What's in it for you 33 days holiday per year (plus option to purchase up to 4 additional days with service)Hybrid and flexible working patternPension schemeCar parking, tea & coffeePrivate healthcareRecognition schemeDeath in service scheme (7x salary)Occupational Health service Experience & Skills Essential Experience in a customer-facing roleExperience working within a team environmentTelephone-based customer support experienceData entry and administrative experience Desirable Experience supporting international customersManufacturing sector experienceSales reporting and data analysis experience Your Responsibilities Act as the key point of contact for German accounts and warehouse partnersHandle customer enquiries (phone and email) regarding products, pricing, availability, and transportProcess customer orders, raise proformas, and generate quotationsPrepare sales reports, pricing analysis, and customer dataSupport pricing activities, including price comparisons and price list compilationProofread and review German-language materialsManage website enquiries and direct them to the appropriate distributor or account managerLiaise closely with multiple departments across the businessAttend trade exhibitions in the UK and abroad (time off in lieu for weekend work)Ensure German customers consistently receive exceptional serviceAbide by Company Safety, Health, Environment & Quality (SHEQ) policies Our client is certified to ISO 14001 (Environmental), 9001 (Quality) and 450001 (H&S Management systems). What's next? It's easy! Click “APPLY” now! We can't wait to hear from you!Your data will be handled in line with GDPRJBRP1_UKTJ