Art Play London is not your typical venue. We are an immersive art experience + bar, blending creative workshops with high-energy hospitality. From Sip & Paint and pottery to freeflow painting and private events, we create unforgettable experiences that keep customers coming back—and bringing their friends.

We are looking for a hands-on, high-performing General Manager to lead our venue, drive sales, and build a strong, accountable team culture.

The Role
As General Manager, you are fully responsible for the day-to-day performance and long-term success of the venue. This is not just an “on-shift” role—you are expected to own the operation, ensuring everything runs smoothly even when you are not physically on-site.

You will balance floor leadership during busy service with strong operational control behind the scenes, ensuring no gaps in stock, staffing, or execution.

Key Responsibilities
Operations & Ownership
Take full ownership of venue performance, standards, and results

Ensure the business runs seamlessly 7 days a week, including when off-site

Maintain constant visibility on bookings, events, and service flow

Proactively identify issues and resolve them before they impact service

Team Leadership & Accountability
Recruit, train, and develop a high-performing team

Lead from the front during busy periods—especially peak events and weekends

Set clear expectations and hold the team accountable to standards

Delegate effectively and ensure tasks are completed—even on your days off

Build a culture of energy, ownership, and customer focus

Stock & Financial Control
Ensure zero stock outages across bar, art supplies, and cleaning materials

Implement strong systems for ordering, stock tracking, and accountability

Manage

The Role

As General Manager, you are fully responsible for the day-to-day performance and long-term success of the venue. This is not just an “on-shift” role—you are expected to own the operation, ensuring everything runs smoothly even when you are not physically on-site.

You will balance floor leadership during busy service with strong operational control behind the scenes, ensuring no gaps in stock, staffing, or execution.

Qualifications

• Management and Customer Service experience Strong administrative skills
• Demonstrated ability to lead
• Comfort working with budgets, payroll, revenue and forecasting Strong communications skills