General Manager
New Today
Key Responsibilities
Operations Management
Oversee all day-to-day pub operations, ensuring smooth and efficient service Maintain high standards of cleanliness, safety, and compliance with licensing laws Manage stock levels, ordering, and supplier relationships Monitor and control costs, including labor and inventory
Staff Management
Recruit, train, and supervise pub staff Create staff schedules and manage payroll Foster a positive, high-performance team culture Handle employee performance issues and conduct reviews
Customer Experience
Ensure exceptional customer service at all times Handle customer feedback, complaints, and resolve issues promptly Build relationships with regular patrons and the local community
Financial Performance
Manage budgets, sales targets, and profitability Analyze financial reports and implement strategies to improve revenue Drive promotions, events, and marketing initiatives
Compliance & Safety
Ensure compliance with all health & safety regulations and licensing laws Maintain accurate records and reporting Uphold responsible alcohol service practices
Requirements
Proven experience as a General Manager or similar role in hospitality Strong leadership and team management skills Excellent communication and interpersonal abilities Financial awareness and experience managing budgets Knowledge of licensing laws and health & safety regulations Ability to work flexible hours, including evenings and weekends
Preferred Qualifications
Personal License Holder (or willingness to obtain) Experience in food-led pub environments Background in event planning or promotions
What We Offer
Competitive salary + performance-based bonuses Opportunities for career growth Staff discounts and incentives Supportive and dynamic working environment
TPBN1_UKCT
- Location:
- United Kingdom
- Job Type:
- FullTime