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Gas and Heating Installation Technician

Salary : £44,985 + Excellent Benefits

Location of work:

Buckinghamshire, Bedfordshire, Hertfordshire and surrounding counties.

Office Locations:

Wooburn Green, High Wycombe (Head Office). Chesham (Stores Room).

Working Hours:

42.5 hours per week (Monday - Friday).

Benefits:

Company Van, Fuel Card for business usage. 25 days annual leave + bank holidays + a company wide shutdown between Christmas & New Years. Our full benefits package can be found within the advert copy.

At SettleParadigm, were proud to be the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire.

Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve

If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, wed love to welcome you on our journey. Together, were building a better future.

As a Gas and Heating Installation Technician, youll play a vital role in ensuring our customers homes are safe, warm and energy-efficient. Youll carry out full and partial installations, breakdown repairs and servicing to a high standard, working independently and in line with all relevant regulations, codes of practice and Paradigm procedures. This is a hands-on, customer-focused role where your technical expertise and problem-solving skills will make a real impact.

About the Role/team

Youll be part of our Property Services team, reporting to the Gas Installation Supervisor, and working closely with residents, colleagues and other technicians. Youll diagnose and repair a wide range of gas and heating faults, aiming for a first-time fix wherever possible. Youll also complete all required documentation accurately and on time, maintain van stock, and ensure all work is carried out safely and professionally.

This role also involves supporting apprentices or less experienced technicians when required, helping to build capability across the team. Youll be trusted to work independently, make informed decisions and deliver high-quality work that meets regulatory standards and customer expectations.

Key Responsibilities

Carry out full and partial gas and heating installations, breakdown repairs and servicing

Diagnose and repair faults across a wide range of gas appliances and heating systems

Aim for a 95% first-time fix rate and keep recall rates low

Complete all documentation, including certificates, accurately and promptly

Work professionally and courteously, upholding customer care standards

Comply with all health and safety legislation, risk assessments and method statements

Report unsafe working methods, installations or equipment

Communicate effectively with tenants and colleagues, demonstrating a duty of care

Use materials and equipment safely and efficiently, minimising waste

Maintain van stock levels and follow procedures for business assets (vehicles, PPE, ID, devices)

Mentor or support apprentices and other technicians when required

Purchase materials as needed to complete works

Contribute to team problem-solving and continuous improvement

What Were Looking For

Must haves:

Significant experience in domestic gas and heating installations

Understanding of building structures to complete installations safely

General building knowledge to make good after works

Experience flushing heating systems

ACS Gas Qualifications:

CCN1, CENWAT, HTR1, CKR1, CPA1

Logical, methodical approach to problem-solving and fault-finding

Strong knowledge of relevant legislation, building regulations and health & safety

Ability to make informed decisions using your own initiative

Good literacy and numeracy

Full valid UK driving licence

Ability to work independently and as part of a team

Clear and effective communication skills

Commitment to excellent customer service

Willingness to join the on-call rota for out-of-hours work

Strong time-management skills and ability to meet tight deadlines

Nice to haves:

Unvented G3 qualification

Experience with commercial heating systems

Clean driving licence

Experience with Renewable Energies such as Air Source Heat Pumps

For added brilliance:

A proactive, solutions-focused mindset

Confidence working independently in customers homes

Pride in delivering high-quality workmanship

A commitment to safety, compliance and continuous improvement

Benefits

At SettleParadigm, we believe in creating an environment where our people feel valued, supported and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.

Annual salary: £44,985 per annum

25 days holiday, increasing with service, plus Christmas closure and buy options

Generous pension scheme

up to 9.5% employer contribution via salary sacrifice

Family-friendly leave: Enhanced maternity, paternity and adoption leave

Health cash plan

claim up to £1,800 for everyday health costs (plus free kids cover)

Life cover and income protection

Modern offices, free parking & EV charging

And thats just the beginning:

30+ qualified Mental Health First Aiders

Car leasing via salary sacrifice (for permanent colleagues)

Funded training, qualifications & apprenticeships

3 paid volunteering days

Peer-recognition rewards platform

Paid professional subscription (one per year)

Working Hours/Additional working:

Hours:

42.5 hours per week, 08:00 - 17:30 - Monday

Friday.

Participation in the on-call rota.

Our Commitment

We are committed to creating an inclusive workforce, by reflecting and representing the of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the + community and people from underrepresented groups.

Accessibility and Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.

Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.

Please ensure you fully answer the questions on the application form.

Closing Date:

15/02/2026

We reserves the right to close this vacancy earlier than the closing date should we find a suitable candidate.

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If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.