Field Service Engineer

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Field Service Engineer – PSV (Electric & ICE Vehicles)
Location: Field Based, reporting to the Service Centre in Thurrock
Employment Type: Full-time, 37.5 hours per week
Salary: £42,804 plus applicable shift allowance
Role Overview
We are hiring for two exciting opportunities for a Field Service Engineer – PSV (Electric & ICE Vehicles). These roles involve supporting a diverse fleet of electric and internal combustion engine (ICE) public service vehicles (PSVs) at customer locations. The successful candidate must be flexible, as shift patterns and working hours may vary depending on operational needs.
Role 1:
Shift: 10:00 am – 6:00 pm
Working Days: Monday to Friday, with alternate weekends (subject to change)
Shift Allowance: 30%
Role 2:
Shift: 6:00 am – 2:30 pm
Working Days: Monday to Friday, with occasional weekend work (currently 1 in 4 Saturdays, subject to change)
Shift Allowance: 10%
Purpose of the Role
As a Field Service Engineer – PSV (Electric & ICE Vehicles), you will provide expert service, maintenance, diagnostics, and repairs for a growing fleet of electric and ICE PSVs. You will play a key role in minimising downtime and supporting high vehicle performance standards through both scheduled and responsive tasks across multiple customer sites.
Key Responsibilities
Conduct inspections, fault diagnosis, and repairs on electric and ICE-powered PSVs
Deliver high-quality servicing in line with technical documentation and maintenance schedules
Communicate with customers, technical support teams, and parts departments to complete tasks efficiently
Produce accurate job cards and documentation, securing sign-off before leaving customer sites
Submit completed reports to the service centre promptly
Attend technical and product training, including potential time at a production facility
Follow all safety protocols and site-specific regulations
Support customers with day-to-day vehicle care and troubleshooting
Provide service coverage in additional regions when required
Qualifications & Experience
Essential:
Full UK Driving Licence and PSV Licence
City & Guilds Level 3 in Vehicle Maintenance (or equivalent)
Strong diagnostics skills for both electric drivetrains and ICE vehicles
High Voltage (HV) trained for safe handling of EV systems
Desirable:
Current Driver CPC
If you're an experienced Field Service Engineer – PSV (Electric & ICE Vehicles) seeking a varied and hands-on role with the opportunity to work on innovative electric vehicle technology alongside established ICE platforms, we want to hear from you. Apply now and join our growing field-based team
Apply
Location:
Grays
Job Type:
FullTime
Category:
Engineer, Service Engineer, Field Service Engineer, Engineering, Field Service, Field Engineer, Service

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