Field Service Engineer

New Today

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud.
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying. Role Overview We are seeking a skilled and dedicated Field Service/Support Engineer to provide high-visibility technical support for our Cargo Vehicle Inspection (CVI) and RTT X-ray Detection Scanner systems across the Wales & Bristol regions with some International travel. This role involves on-site installation, diagnostics, maintenance, and repair of complex equipment and systems, ensuring optimal operational quality and customer satisfaction. Deliver on-site support for CVI and RTT systems, including installation, troubleshooting, maintenance, and overhaul of hardware and software components. Diagnose and resolve technical issues across hydraulic, electrical, electro-mechanical, and IT subsystems. Act as the primary technical liaison between the company and customers, providing guidance on system operation and maintenance. Respond to third-line technical support requests from field engineers, distributors, and customer representatives. Provide post-acceptance and defect liability support for mobile and airport cargo inspection systems. Participate in the installation of static, gantry, and portal CVI/RTT systems as part of a dedicated team. Maintain accurate technical documentation, including service reports, engineering change requests, and database entries. xehkeey Some international travel and UK travel including Bristol & Wales.
Apply
Location:
Bradley Stoke
Job Type:
FullTime
Category:
Engineering

We found some similar jobs based on your search