Field Service Engineer

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Field Service Engineer - Midlands/Staffordshire
Salary: £35,000 + Company Van + Overtime + Pension (up to 12%) + Share Scheme
Location: Field-based - North of England
Additional Benefits: 25 Days Holiday + Bank Holidays + Birthday Off | Flexible Working | Employee Assistance Programme | Full Workwear Provided
Are you an experienced Field Service Engineer with a background in mechanical or automotive equipment? Join our growing team, where your skills will be valued, your development supported, and your work genuinely appreciated.
We're looking for a dedicated Field Service Engineer to cover the Midlands/Staffordshire. In this field-based role, you'll visit customer sites to install, maintain, calibrate, and repair garage equipment-ensuring high standards of safety, compliance, and customer satisfaction.
What You'll Be Doing:
Plan and coordinate your workload to minimise travel time and maximise productivity-working in geographic clusters where possible.
Perform equipment diagnosis, repairs, calibration, and installations, including on-site surveys and customer training.
Ensure customer equipment complies with legislation through regular calibration and servicing.
Deliver top-tier customer support, responding swiftly to breakdowns and unplanned maintenance.
Maintain accurate service records, uploading calibration and breakdown reports weekly.
Promote first-time fixes and quality service delivery, contributing feedback for product and process improvement.
Collaborate with other engineers and stay current with new technologies and products.
Comply with all Health & Safety regulations and follow GEA (Garage Equipment Association) guidelines.
What We're Looking For:
A-Level / BTEC or equivalent qualification or relevant hands-on experience.
Proven background in mechanical, automotive, or similar engineering environments.
Experience as a Field Service Engineer or in a technical support role.
Strong fault-finding, problem-solving, and customer service skills.
Willingness to travel across the North of England, including occasional overnight stays and rare weekend work.
Full UK Driving Licence required.
Previous experience with garage equipment is highly desirable.
Why Join Us?
Competitive salary and generous benefits package
Supportive team culture with opportunities for training and progression
Flexible working and real work-life balance
Share in our success with a company-wide share scheme
Your birthday off - because you deserve it!
Ready to take the next step in your engineering career?
Apply now and be part of a company that values quality, teamwork, and your personal growth
Apply
Location:
England
Job Type:
FullTime
Category:
Engineer, Service Engineer, Field Service Engineer, Engineering, Field Service, Field Engineer, Service

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