Field Service Engineer

We are working with a leading specialist in intelligent drive technology and systems who are looking to appoint a Field Service Engineer on a permanent, full-time basis.

Our client provides innovative solutions across multiple industries, including oil and gas, energy, mining, mechanical engineering, ship technology, rail, and commercial vehicles. Based in Croydon, they support customers across the UK and Ireland, delivering new build solutions in partnership with OEMs, as well as a full range of aftermarket services – from spare parts supply and repairs to major overhauls and field service support.

This position is home-based with travel to client sites across the UK, Ireland, and internationally.

Key Responsibilities as a Field Service Engineer:

• Conduct diagnostics, repairs, and major overhauls at customer or third-party facilities
• Provide technical support to sales staff on marine product applications
• Ensure tooling and equipment meet calibration standards
• Build and maintain strong customer relationships, identifying and reporting potential business opportunities
• Assist customers in minimising equipment downtime
• Complete service reports and documentation in line with company standards
• Represent the business professionally at customer sites worldwide

Suitability as a Field Service Engineer:

• Strong service and engineering background
• Marine engineering experience (Royal Navy, Merchant Navy, ship crews, dry docks, etc.)
• Electrical and mechanical engineering expertise
• High voltage experience (electrical motors & inverters)
• Knowledge of electronic control systems
• Full UK driving licence

Package on Offer for the Field Service Engineer:

• Salary: £50,000 – £75,000 (DOE)
• Contract: Permanent, full-time
• Hours: 41 per week
• Bonus: Annual performance bonus (pro-rated in first year)
• Holidays: 25 days per year (pro-rated on joining)
• Pension: 3% employee contribution, 6% employer contribution
• Benefits: Life Assurance, Private Healthcare, Dental Healthcare, Cycle to Work Scheme, Salary/Bonus Sacrifice options

If this opportunity as a Field Service Engineer is suited to you, please reach out to Jemma at Orion Reading.