Field Service and Installation Technician

1 Days Old

Field Service and Installation Technician
Location: Field Based/Ascot
Salary: Competitive
Hours: Monday to Friday, 9am-5:30pm
This field-based role is focused on the professional installation, servicing, and support of hardware solutions, ensuring a seamless and positive experience for customers. The ideal candidate will be confident, proactive, and driven to deliver high standards in both service and customer satisfaction.
This is a remote role with frequent travel to client sites across the UK. Attendance at the head office (Ascot area) is required for training, meetings, and business needs. A clean, valid driving license is essential.
Key Responsibilities
Deliver on-site technical support, efficient installations, and hardware repairs
Complete thorough documentation of all service visits including time, parts used, expenses, and corrective actions
Fulfill assigned service projects across the UK
Collaborate with the Customer Enrichment Manager on assigned projects and services
Maintain up-to-date technical knowledge, including technical bulletins and maintenance reports
Submit monthly QA reports
Conduct PAT testing (if qualified)
Maintain readiness and functionality of loan stock equipment
Provide office-based technical support cover during staff absences
Troubleshoot collaboratively with colleagues when required
Support equipment setup and breakdown for trade shows and events
Propose service a...
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Location:
Ascot
Salary:
£32,000 - £35,000 /annum
Category:
Manufacturing & Purchasing

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