Fiduciary Ledger Manager Chelmsford (hybrid working) 12-month contract Competitive rate of pay Join Us as a Fiduciary Ledger Manager We are seeking a dynamic, analytical and engaging

Fiduciary Ledger Manager

for a 12-month contract within a global broking environment. This senior role requires someone confident in credit control, fiduciary oversight, bureau submissions, and problem-solving complex accounting issues. This is not a transactional processing role - we need someone who can investigate

why

things went wrong, make decisions, and guide others to correct and improve processes. If you enjoy leading through influence, working with technical data, and driving operational excellence, this is an exciting opportunity to make a real impact. Role Responsibilities: Fiduciary Operations & Ledger Oversight Deliver fiduciary KPIs, SLAs and working capital targets. Manage the interface between fiduciary accounts and operational teams. Analyse complex ledger activity and provide clear recommendations. Oversee work delivered by offshore partners, ensuring high-quality outcomes. Bureau Submissions & Technical Issue Resolution Act as the subject-matter expert for bureau submissions. Investigate failed, rejected or missed submissions to identify root causes. Provide clear instructions to submissions teams on required fixes. Work across Bulk Binders, Line Slips, and bordereaux-related submissions. Leadership & Continuous Improvement Support strategic projects and operational improvements. Recommend enhancements to strengthen controls and efficiency. Build strong working relationships with internal teams and external stakeholders. Produce reports, updates and presentations on progress, issues and performance. Essential Skills Strong understanding of broking accounts and fiduciary processes Deep working knowledge of bureau submissions (including investigative resolution) Ability to analyse ledgers and make sound, timely decisions Excellent interpersonal and negotiation skills Engaging communication style with the confidence to influence Experience collaborating with offshore teams Ability to lead without direct line management authority Strong analytical and problem-solving capabilities Knowledge of regulatory expectations within insurance Personal Qualities Dynamic, engaging, and able to hold attention Approaches challenges with curiosity and ownership Senior, confident and comfortable with ambiguity Able to work independently and drive outcomes at pace If you think you are up for the task and feel you

meet the above criteria

or interested to hear more information, please contact me on

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