ABOUT YOU The position requires a highly organised and proactive individual who thrives in a fast-paced environment. You will be confident working both independently and as part of a team, managing multiple priorities while ensuring a consistently high standard of service delivery across site. You will already have experience within a facilities or site services role and be comfortable liaising with contractors, stakeholders, and service users to ensure smooth operations. Required skills and experience: Previous experience within a Facilities or similar role Excellent interpersonal and communication skills, with a strong customer service focus Highly organised with the ability to manage your own workload and prioritise effectively Good IT literacy skills, including Microsoft Office (Excel, Word, PowerPoint) Proactive and flexible approach to managing both routine and reactive tasks Strong attention to detail with a structured and organised way of working Experience working with Helpdesk systems (preferred) Working knowledge of building systems including HVAC, plumbing, electrical and general building fabric (preferred) Experience within a laboratory or regulated environment (advantageous) ABOUT THE OPPORTUNITY To perform the role and responsibilities of a Facilities Coordinator, supporting the Facilities Manager in the effective day-to-day running of site operations. You will play a key role in maintaining facilities services, managing contractors, and ensuring that all maintenance and compliance activities are delivered in line with company standards, health & safety requirements, and operational needs. This is an excellent opportunity to join a growing team in Melbourn, supporting a dynamic and highly regulated environment. Key activities: Respond to facilities helpdesk tickets, ensuring timely review, prioritisation, and resolution Coordinate repairs and maintenance activities, including organising external contractors where required Support the supervision of contractors on-site, ensuring all H&S documentation (e.g. RAMS, certifications) is in place Carry out routine maintenance and compliance checks, including fire safety checks and water monitoring (Legionella control) Support the Facilities Manager in the day-to-day running of the site Raise purchase requests for facilities-related spend, including contractor works and service contracts Assist in reviewing and managing service contracts to ensure best value and performance Support small-scale facilities projects, including installation of new assets Contribute to larger refurbishment and fit-out projects across the site Maintain high standards of site presentation and ensure a positive experience for all building users WHAT WE OFFER Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world. Competitive salary/benefits Development and career opportunities around the Globe Client-facing technical work within a highly motivated team and dynamic working environment We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin. Intertek operates a preferred supplier arrangement, and we do not accept unsolicited approaches from agenciesJBRP1_UKTJ