OverviewJoin Our Team as a Facilities and Workplace Experience Manager – Make an Impact Every DayLocation: University of Greenwich, Avery Hill Campus, SE9 2UGDays/Shift Pattern: Working Hours: Monday to FridayTotal Hours Per Week: 40Salary: £49,500pa - £51,000pa + excellent bonus and benefits packageResponsibilitiesDrive Integrated Facilities Management (IFM) operational excellence across a complex university estate.Lead delivery of hard and soft FM services, ensuring contractual, statutory and customer expectations are exceeded.Collaborate with Sodexo leadership, client and key stakeholders to deliver robust governance, high‑quality reporting and continuous improvement.Manage KPIs, SLAs, PPMs and reactive works to minimise failures and financial risk.Oversee campus budgets, financial processes including POs, task orders and receipting.Direct grounds maintenance services and fleet compliance.Champion innovation, continuous improvement and smarter ways of working.Support out‑of‑hours and emergency response when required.Champion Sodexo’s people‑first culture, CSR commitments and safety‑first mindset.QualificationsProven experience in a senior Facilities or IFM management role.Extensive experience leading both hard and soft FM services within a large, complex contract.Strong leadership capability with the ability to drive performance across multiple workstreams.Demonstrable success delivering exceptional workplace experience.Strong commercial awareness with experience supporting account growth and value creation.Confident stakeholder management, with excellent influencing and negotiation skills.Analytical, data‑led approach with experience using CMMS and performance reporting tools.Excellent IT skills including MS Excel, PowerPoint and Office suite.Flexible, resilient and solutions‑focused approach in a demanding environment.BenefitsA competitive salary and excellent benefits package.Opportunities for career growth and development.A diverse, supportive, and inclusive workplace.Unlimited access to an online mental health and wellbeing support platform.An Employee Assistance Programme for legal, financial, and personal support.24/7 access to a virtual GP service.Exclusive discounts for you, your family, and friends through the Sodexo Discounts Scheme.Membership in the Mercer Aspire Pension Plan to help you save for your future.Learning and development opportunities to enhance your career growth.A Bike to Work Scheme, supporting both your fitness and the environment.ApplicationReady to Be Part of Something Greater? If you're looking for an opportunity where you can bring your passion, skills, and ambition to a company that truly values you, then this is it.Apply today and take the next step in your Sodexo journey.Friendly customers. Vibrant communities. Exciting careers.Please note: Sodexo reserves the right to close this advert early if we receive a high number of applications. #J-18808-Ljbffr