Experience Head Day Concierge (Experience Required)
New Yesterday
5*
high end residential building. You will have the luxury of working with one of the largest, award winning property management companies in the city of London. Our client offers shift flexibility, opportunities to go permanent and training! A Day Concierge's role entails; Ensuring the provision of excellent concierge services To assume overall responsibility for the smooth running of the building in all respects and to supervise staff. Reporting back to Residents, Managing Agent, or Client where required. To ensure that sufficient cover for both cleaning and porterage or services is provided at all times, using contract staff as necessary. To maintain an effective managerial relationship with staff, ensuring that they remain highly motivated and that their work continues to reach required standard. A staffing report is to be produced monthly. To ensure that all staff are familiar with the reporting and logging procedures at the building and that they follow the procedures in the building manual when recording and reporting incidents/accidents. Meet and greet the residents, answer enquiries by telephone or callers to the desk. Assist the residents, guests and visitors with job tasks and individual requests to be dealt with efficiently whilst maintaining reception cover. Check and screen all visitors and guests ensuring they have permission to be present in the building. Report any suspicious/unusual behaviour, calling the police if necessary. Responsibility for all deliveries to main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk. Correct reporting of any security/health and safety issues, incidents, and complaints. Taking appropriate action in the event of an emergency. Issuing of keys only to correct personnel / residents whilst always recording the signing in and out of keys Responsibility for the site fire and emergency procedures policy If you are interested, please apply directly with your CV or give us a call on 020 7430 8090. Keywords: Concierge, temp, City of London, Reception, Customer service, day shifts, night shifts, immediate start, on-going temp, residential development, temp agency, temp
TPBN1_UKCT
- Location:
- United Kingdom
- Job Type:
- FullTime