About Crowe

Crowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally.

Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and consulting services.

Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.

At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential.

Job Purpose

To provide reliable and efficient secretarial support to the Partners/Directors/Managers and assist with any other general administration necessary in the office

Main Duties

• To transcribe from manuscript, correspondence, memos, proposals, reports, invoices, bank letters, minutes of meetings etc.
• To receive and make telephone calls and take necessary action. Passing calls to a Partner, screening the call or dealing with the call.
• Administrative support for allocated Partners
• Support tax team with mail merges and packs.
• Complete expenses for Partners as and when required.
• To undertake filing tasks promptly as required so ensuring that client files are up-to-date.
• Diary management for Partners.
• Supporting with incoming and outgoing mail.
• To undertake other secretarial duties including making travel arrangements, booking hotels/taxis/couriers, photocopying as well as covering reception as required.
• To check Partners mail and forward on as necessary, or discuss via telephone, when they are out of the office.
• Help complete monthly billing
• Administration support to different departments of the business.
• Update Interaction as and when necessary as well as M-Files.
• Arrange client/partner or team lunches as and when required and make sure meeting rooms are booked.
• Arrange staff lunches.
• Crowe clothes ordering
• Adding Partner signatures to documents
• Sending back client records once teams have finished with the client information
• Editing documents in pdf and word
• Restore – retrieving documents
• Be able to add funds to franking machines, as well as booking couriers.
• Assisting with the recruitment of new team members
• Arrange work experience or Mindshop Excellence Programme
• Organise Christmas Parties and summer events for MSW
• Check weekly the 14+ days incoming post folder on M Files and chase up teams
• Help with any contractors who come to site
• Organsie any presentations which need to be held at Black Country House – liaise with Team who are presenting.
• Understand the set up of IT for all meeting rooms
• Complete KYC for tax and corporate finance.
• Exercising discretion and confidentiality where required in all aspects of the above.

Previous Experience Required

• Previous working experience within an office environment, ideally within professional services.
• Self starter, who can react to any changes of workload.
• Confident and approachable with strong communications skills.
• The ability multitask and work from own initiative, as well as prioritising work load.
• Strong previous with Microsoft packages, including teams, word, excel and outlook.

Why choose Crowe?

At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace.

Whether you’re working in statutory audit, corporate tax or you’re a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be.

We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.

At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.

We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further.

Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service.

Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway..