Electromechanical Field Service EngineerLocation: South & South West England (Home-based)We are seeking a skilled and motivated Electromechanical Field Service Engineer to join a growing service team. This role will initially focus on healthcare equipment-particularly ultrasound systems-with opportunities to expand into ophthalmology, robotics, and other specialist technologies as training is provided.This is a field-based position, ideally suited to someone located within easy reach of the M4 corridor (with a preference for candidates near the Swindon area). The role covers customers across the South and South West of England, with occasional travel to Wales, the Midlands, and further afield, including potential European travel.The RoleYou will be responsible for the installation, servicing, maintenance, and repair of a range of specialist equipment. This includes upgrades, modifications, and customer support, ensuring high standards of service delivery at all times.Key ResponsibilitiesInstall, service, maintain, and repair equipment across the customer baseCarry out equipment moves, changes, upgrades, and modificationsDeliver a professional, responsive, and proactive service to customersDiagnose and resolve technical issues in a structured and methodical wayBuild strong relationships with customers, ensuring high levels of satisfactionMaintain clear communication with management and internal teamsTravel within assigned and occasionally wider regions as requiredAttend and successfully complete product and technical trainingAccurately complete service documentation and system updatesManage and maintain vehicle stock and spare parts inventoryHandle returns and disposal of equipment in line with compliance standardsFollow all health and safety procedures and safe working practicesRepresent the business professionally at all timesAbout YouPrevious experience in a field service or engineering role is desirableStrong core engineering knowledge (electrical, electronic, or software)Excellent problem-solving and fault-finding skillsCustomer-focused with strong interpersonal skillsAble to work independently and as part of a teamWell-organised, reliable, and punctualConfident communicator with a professional mannerFull, clean UK driving licenceQualificationsMinimum of 3 GCSEs (or equivalent), including Maths and English (desirable)Engineering qualification such as City & Guilds, ONC, or HNC preferredAdditional InformationMust hold a valid passport or be able to obtain oneFlexibility required for occasional early starts and late finishesStandard working hours: 45 hours per week (Monday to Friday, 8am-6pm with a 1-hour break)Participation in a Saturday rota (approximately 1 in 4 Saturdays)JBRP1_UKTJ