Electrical Sales Assistant

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Electrical Sales Assistant
Location: Willesden, NW10
Salary: £31,000 - £32,000
Hours: Monday - Friday 7:30am - 5:30pm, Alternate Saturdays 6:30am - 3:30pm
Benefits
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Company pension scheme
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Group life assurance - up to 3x salary (subject to length of service)
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Staff discount
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Free breakfast every morning
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Cycle to Work scheme
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Employee Assistance Programme
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Long service awards
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20 days annual leave plus bank holidays
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Birthday day off
Responsibilities
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Greet and assist trade customers promptly and courteously at the counter.
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Advise customers on suitable electrical materials, components, fixtures, and tools, explaining technical details clearly.
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Process sales transactions accurately, including order entry, invoicing, and payments.
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Maintain a clean, organised, and well-stocked trade counter, ensuring products are attractively displayed.
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Monitor stock levels, perform regular stock checks, restock shelves, and report low stock to the purchasing team.
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Stay up to date with new products, industry trends, and actively promote them to customers.
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Assist with implementing promotions, product displays, and sales strategies.
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Maintain accurate records of sales, invoices, customer details, and special orders.
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Prepare basic reports on counter performance, sales data, and customer feedback.
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Deliver excellent customer service throughout the sales process, building rapport and ensuring customer satisfaction.
Requirements
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Experience in a similar role within a builders merchant, electrical supplier, or related industry ().
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Good knowledge of electrical products, fittings, and tools, with an understanding of electrical systems.
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Strong customer service and communication skills, with the ability to build relationships with trade customers.
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Organised, detail-oriented, and able to multitask in a busy environment.
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Confident using point-of-sale (POS) and inventory management systems.
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Physically able to lift and carry heavy items when required.
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Willingness to learn and stay updated on products and industry developments
Apply
Location:
London

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