Director of MSP Service Delivery & Customer Experience

New Yesterday

A growing technology solutions provider is seeking a Director of Service Delivery in the UK to lead technical support and engineering teams. The ideal candidate will ensure high-quality customer service and effective resolution of technical issues. Responsibilities include managing support PODs, motivating team members, and ensuring service level agreements are met. Applicants should have a degree in IT, managerial experience, and a passion for customer satisfaction. This role offers a chance to build a valuable career within a collaborative environment. #J-18808-Ljbffr
Location:
East Midlands
Job Type:
FullTime