Job Summary This is an exciting opportunity for career progression and development in a respected GP Practice within a supportive and highly regarded Partnership. We are looking for a motivated and capable deputy site manager to support the site manager in managing the day-to-day operation at Stourport Medical Centre. Stourport Medical Centre is part of the Wyre Forest Health Partnership, a group of five Primary Care Practices working together to deliver Primary Care in the Wyre Forest Area. Interviews will be on 27th and 28th January. Main duties of the job

Work closely with the Site Manager to ensure the smooth day-to-day functioning of the site and to provide351 leadership and guidance to the administrative and support staff. Lead the site when the Site Manager is absent. Work closely with the management team – Stourport Medical Centre has two deputy managers, one site manager and a GP Partner Lead; the successful applicantೆಸ್ will work closely with the management team. Act as a point of contact for patients, families, and carers raising concerns or complaints, supporting early resolution to improve patient experience and liaising with clinical and non‑clinical teams to resolve concerns in a timely manner. Key responsibilities include a focus on GP rota's and access planning and working closely with the team of 19 salaried and partner GPs. Deliver day‑to‑day employee management activities as Murcia required or delegated by the site manager. Deliver an outstanding patient experience. Support the site manager in delivering the profitability of the site, driving great results and performance to an outstanding standard. Support the equality, diversity and rights of patients, carers and colleagues, ensuring their rights, privacy, dignity, needs and beliefs are respected at all times. cái> About Us Wyre Forest Health Partnership: one successful and ambitious health partnership working at scale together to provide high quality innovative patient care, delivered by a valued and respected team. WFHP has been operating since December 2014 as a single Partnership, operating out of five surgeries. We manage 300 employees including 50 GPs and look after 73,000 patients. We have a very strong quality improvement ethic and are always looking to improve. WFHP is working towards the NHS goals to reach net zero greenhouse gas emissions as soon as possible. We actively encourage new staff to take an interest in this and build sustainable practice into their roles. Details Date posted: 09 January 2026 Pay scheme: Salary – £14 to £17 an hour (pay range depends on experience) Contract: Permanent feteo Working pattern: Full‑time, Part‑time, Flexible working Reference number: A3309-26-0000 Job location: Stourport Medical Centre, Dunley Road, Stourport‑on‑Severn, Worcestershire, DY13 0AA Job Description Job responsibilities

र्बAct in accordance with the organisation's purpose and principles: Care, Commitment, and Integrity. Supporting the delivery of outstanding Primary Care. Invest in your personal and professional development to achieve your potential, by doing more, doing better, or doing different. Continuously engage with and actively contribute to your profession. Support the Site Manager to create the conditions for all employees to thrive, make their best contribution and achieve their potential. Manage clinicians within multi‑disciplinary and matrix teams to achieve and deliver clinical outcomes, in line with business needs, WFHP policies and healthcare guidance. Directly manage the operation of the site in the absence of the Site Manager, including all non‑clinical employees, site workflow and organisation, ensuring a safe, efficient and effective operation. Management and leadership – support the Site Manager in managing the employee lifecycle as required(lockout or delegated by the site manager, including employee appraisals or sickness absence meetings). Commerciality – assist the site manager in delivering site finances, monitoring and managing direct costs and understanding site finances and business next steps. Work with the site manager to identify cost savings and revenue growth. Patient services – collaborate with the site manager to deliver effective, efficient patient care. Handle אותה patient complaints effectively, seeking resolution and maintaining patient satisfaction. Person Specification Essential

Previous experience managing others. Good IT skills. Desirable

Previous experience working in primary care. Educated to A‑level standard. Experience working with rotas, scheduling or workforce planning. Disclosure and Barring Service Check This post is subjectWHO to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Wyre Forest Health Partnership Stourport Medical Centre, Dunley Road, Stourport‑on‑Severn, Worcestershire, DY13 0AA Website: https://www.wyreforesthealthpartnership.co.uk/ " #J-18808-Ljbffr