Deputy General Manager
New Yesterday
We are seeking an enthusiastic and experienced Deputy Manager to support the day-to-day running of our pub. You will work closely with the General Manager to ensure excellent customer service, smooth operations, and a positive team environment. This is a hands-on role ideal for someone passionate about hospitality and team leadership.
Key Responsibilities
Operations
Assist in managing daily pub operations, ensuring high standards are maintained Oversee opening and closing procedures Ensure compliance with licensing laws, health & safety, and company policies Monitor stock levels, ordering supplies, and managing deliveries
Customer Service
Deliver outstanding customer experiences and resolve any issues promptly Maintain a welcoming and friendly atmosphere for all guests Handle customer feedback and complaints professionally
Team Management
Support recruitment, training, and development of staff Supervise shifts and ensure team members perform effectively Lead by example to motivate and engage the team
Financial Management
Assist with budgeting, cost control, and achieving sales targets Handle cash management, tills, and daily reconciliations Support promotional activities to drive revenue
Skills & Experience
Previous experience in a supervisory or management role within hospitality Strong leadership and communication skills Ability to work in a fast-paced environment Good understanding of licensing laws and health & safety regulations Strong organisational and problem-solving abilities Flexibility to work evenings, weekends, and holidays
Personal Attributes
Friendly, approachable, and customer-focused Reliable and responsible Proactive with a positive attitude Passionate about food, drink, and hospitality
What We Offer
Competitive salary and performance incentives Opportunities for career progression Staff discounts and perks Ongoing training and development
TPBN1_UKCT
- Location:
- United Kingdom
- Job Type:
- FullTime
