Deputy Front Desk Supervisor (Hiring Immediately)
New Yesterday
Home Grown is not your typical Club – it’s where business meets unusual: entrepreneurs, investors and innovators converge to redefine what it means to network and connect.
We are seeking a dynamic Assistant Front of House Manager to join our Reception Team.
Why Home Grown?
Unique environment: Home Grown is the first of its kind.
Join our family: Become part of the lifeblood of our Club – we are not just a venue; we are a lifestyle.
Career growth: Elevate your career within a renowned establishment, with opportunities for advancement and skill development.
Exceptional standards: Embrace our commitment to excellence in service, where attention to detail and impeccable presentation are paramount.
Innovative atmosphere: Immerse yourself in the exciting energy of Home Grown.
Your responsibilities:
Service standards:
● Deputise in the absence of the Front of House Manager.
● Ensure you support the Membership community whilst providing a professional and friendly service throughout the House.
● Work closely with the Head Housekeeper and Chief Engineer to ensure standards in the House are maintained.
● Ensure guests are handled in a courteous and helpful manner.
● Encourage and respond to guest feedback.
● Maintain the confidentiality and security of all visitors and their guests.
Team management:
● To assist with team management and development whilst promoting a professional image with a caring and helpful attitude to ensure consistent and continual high service standards.
● Develop your team and hold appraisals on Open Blend at least once per quarter.
Business development:
● Share ideas that may enable the achievement and surpassing of financial targets.
Budget control:
● Effectively manage our people systems (such as Fourth) and ensure rotas are kept up to date according to business levels.
● Ensure accurate financial reporting, including bedroom revenue management, rate yielding, forecasting and sales opportunities.
● Manage daily accounting, cash handling and credit procedures, ensuring the team adhere to them at all times.
What do we offer in return?
● A supportive and inclusive work environment where your contributions are valued.
● Opportunities for career advancement and ongoing training.
● Competitive salary, service charge and pension.
● Private health insurance and Employee Assistance scheme.
● Gym and retail discounts.
● Full uniform.
● Complimentary meals.
● In-House experiences at both Home House and Home Grown.
● Wagestream.
If you feel this is the perfect role and environment for you, please share your CV. We look forward to hearing from you!
Welcome Home.
- Location:
- London
- Job Type:
- FullTime