Deputy Front Desk Supervisor (Hiring Immediately)

New Yesterday

Home Grown is not your typical Club – it’s where business meets unusual: entrepreneurs, investors and innovators converge to redefine what it means to network and connect.

We are seeking a dynamic Assistant Front of House Manager to join our Reception Team.

Why Home Grown?

Unique environment: Home Grown is the first of its kind.

Join our family: Become part of the lifeblood of our Club – we are not just a venue; we are a lifestyle.

Career growth: Elevate your career within a renowned establishment, with opportunities for advancement and skill development.

Exceptional standards: Embrace our commitment to excellence in service, where attention to detail and impeccable presentation are paramount.

Innovative atmosphere: Immerse yourself in the exciting energy of Home Grown.

Your responsibilities:

Service standards:

● Deputise in the absence of the Front of House Manager.

● Ensure you support the Membership community whilst providing a professional and friendly service throughout the House.

● Work closely with the Head Housekeeper and Chief Engineer to ensure standards in the House are maintained.

● Ensure guests are handled in a courteous and helpful manner.

● Encourage and respond to guest feedback.

● Maintain the confidentiality and security of all visitors and their guests.

Team management:

● To assist with team management and development whilst promoting a professional image with a caring and helpful attitude to ensure consistent and continual high service standards.

● Develop your team and hold appraisals on Open Blend at least once per quarter.

Business development:

● Share ideas that may enable the achievement and surpassing of financial targets.

Budget control:

● Effectively manage our people systems (such as Fourth) and ensure rotas are kept up to date according to business levels.

● Ensure accurate financial reporting, including bedroom revenue management, rate yielding, forecasting and sales opportunities.

● Manage daily accounting, cash handling and credit procedures, ensuring the team adhere to them at all times.

What do we offer in return?

● A supportive and inclusive work environment where your contributions are valued.

● Opportunities for career advancement and ongoing training.

● Competitive salary, service charge and pension.

● Private health insurance and Employee Assistance scheme.

● Gym and retail discounts.

● Full uniform.

● Complimentary meals.

● In-House experiences at both Home House and Home Grown.

● Wagestream.

If you feel this is the perfect role and environment for you, please share your CV. We look forward to hearing from you!

Welcome Home.

Location:
London
Job Type:
FullTime

We found some similar jobs based on your search