D365 CE Functional Consultant Onsite in London Our client a global consultancy is looking for a D365 Functional Consultant on an initial 6 month contract with the option of extension thereafter. Responsibilities : Lead functional design and configuration for CIJ (customer insight journey) Real Time marketing Configure Real Time events, event triggers, and event-based conditions Build Real Time segments (behavioural, event-driven, attribute segments) Design customer journeys with branching logic (conditions, A/B splits, wait conditions, exit rules) Configure brand profiles, compliance profiles, consent centre, subscription centres Build email/SMS/WhatsApp templates with personalization & rules Define KPI tracking, journey analytics, reporting requirements Conduct requirement workshops, UAT, training & documentation Required Skills & Experience 5-8 years in Dynamics 365 Marketing/CIJ Strong understanding of CIJ RTM features: events, segments, branching journeys Hands-on with journey orchestration, goals, suppression rules, exit conditions Experience configuring consent & compliance profiles with regional logic Strong template-building skills: email, SMS, dynamic text, personalization Good analytical skills for interpre...