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Job Description

Customs Operations & Compliance Manager

Temp - 3 months

Hybrid - 4 Days

Competitive Rate

We're seeking an experienced and immediately available Customs Operations & Compliance Manager to oversee end-to-end customs compliance and cross-border operations for a major global retail and entertainment company. This role ensures smooth, efficient and compliant movement of goods across the UK and EU, supporting a high-volume Direct-to-Consumer operation.

The Role

You’ll lead customs activities, ensuring accurate classifications, documentation and duty management, while partnering with Buying, Merchandising and Supply Chain teams. Managing one direct report, you’ll work closely with logistics providers, regulatory bodies and internal stakeholders.

Key Responsibilities

Oversee customs clearance, duty accuracy and product classification

Manage customs procedures (incl. bonded warehouse, CFSP, AEO) and documentation

Liaise with global logistics partners to support efficient UK/EU goods movement

Lead and develop the customs team, ensuring compliance with HR and H&S standards

Support budgeting, reporting, audits and continuous improvement initiatives

About You

Strong experience in customs operations, duty management or freight forwarding

Knowledge of import regulations, documentation and supply chain processes

Confident managing stakeholders across multiple regions

Solid people management experience

Retail or consumer product experience beneficial

Additional Info

Some UK/EU travel required; hybrid working available.

If you're a proactive customs specialist ready to lead a key compliance function, we’d love to hear from you.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.