Customer Service Assistant

21 Days Old

Morgan McKinley is looking for Customer Service Assistants to work for a well established company based in Horsham, West Sussex. The Customer Service role will be supporting the customers and financial advisers.
Salary: up to £28K dependent on experience
Location: Office based - Mon-Fri - Horsham. Parking available
Customer Service Assistant duties:
Manage incoming queries via phone & email Take ownership of queries through to resolution within agreed service levels Carry out system administration and maintain accurate records Support joining, moving & leaving processes Ensure compliance with regulatory, security, and audit standards Investigate issues and maintain data accuracy Contribute to service improvements and team performance targets
Skills & Experience
Experience working in a similar Customer Service role, ideally within the Financial Services or IT helpdesk / Tech support sector Strong communication skills both verbally and written Confidence with handling customer queries High attention to detail and able to work in a fast-paced environment
Apply
Location:
Horsham, West Sussex
Salary:
£26,000 - £28,000 /annum
Job Type:
FullTime
Category:
Customer Services

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