Customer service advisor

41 Days Old

Are you experienced with Customer service industry? Do you have experience speaking with customers and resolve their queries? We have an opportunity for a Customer service advisor based in Abingdon location.

Job Title: Customer service advisor

Duration: Contract

Location: Abingdon

Salary: upto £27000 p/h

Working hours: 37.5 hours

Purpose of the role:

As a Customer Services Advisor, you will be at the forefront of delivering outstanding customer experience in a dynamic and fast-paced environment. Your primary focus will be to ensure that every customer interaction is handled with the utmost care and professionalism, embodying our "Right First Time" approach. You will work within a talented team dedicated to exceeding customer expectations, resolving issues promptly, and providing accurate information. Your ability to make quick decisions and solve problems efficiently will be crucial in maintaining high levels of customer satisfaction and loyalty.

Responsibilities:

Manage our emergency call out and Chemist on Call services, partaking on an 'on-call' rota to ensure 24/7 coverage of the phone lines.
Managing and responding to customer enquiries from various channels in a timely, professional, and caring manner.
Completing general administrative tasks associated with delivering our services.
Process customer orders, track shipments, and manage any returns.
Collaborate with colleagues to ensure consi...
Apply
Location:
Abingdon
Salary:
£25,000 - £27,000 /annum
Job Type:
FullTime
Category:
Customer Service & Support

We found some similar jobs based on your search