Customer Service Administrator

29 Days Old

As Customer Service Administrator you will be working as part of a supportive team who deliver first class service to their customers. The role is full time and permanent working onsite in their Brackley office. The company have been established since 2010 and has grown to over 300 locations. Hours are Monday to Friday 8.30 am to 5.00 pm and offering a starting salary of up to £26,500. This role will suit a customer service professional who wants to grow with the business. Purpose of the role: To deliver high levels of customer service working with major corporate accounts. The role is busy and varied and involves interacting with customers on a daily basis. Key Accountabilities for The Customer Service Administrator: Creating job records, maintaining the database
Responding to customer queries
Dealing with any queries, customer complaints
Dealing with contract renewals
Managing purchase orders
Scheduling invoices
Processing and uploading orders
Liaising with customers daily basis regarding quotes, work orders, providing updates
Portal management
Organising quotes
Scheduling invoices
Uploading and processing orders
Liaising with internal teams including business developme...
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Location:
Brackley
Salary:
£26,000
Job Type:
FullTime
Category:
Customer Service & Support

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