Customer Liaison Officer

12 Days Old

Join a leading property services contractor delivering works within the Social Housing sector, in a rewarding Customer Liaison Officer role where youll play a key part in supporting residents throughout planned maintenance and refurbishment works across Crewe.
This Customer Liaison Officer opportunity is an initial 4-week temporary contract, with strong potential to extend, offering consistent work within a busy and supportive operational team. The role is ideal for someone who enjoys working directly with customers, building relationships, and ensuring residents receive clear communication and a positive experience during improvement works to their homes.
As a Customer Liaison Officer, you will act as the main point of contact between tenants and operational teams, helping to minimise disruption, manage expectations, and maintain excellent customer satisfaction throughout the project lifecycle.
Wed love to hear from anyone with experience as a Customer Liaison Officer, Resident Liaison Officer, Housing Officer, Customer Service Advisor, or anyone with strong customer-facing experience within housing, construction, or property services environments.
As a Customer Liaison Officer, you will be: Acting as the main link between residents, contractors and site teams Keeping tenants informed before, during and after works take place Supporting access arrangements and resolving customer queries o...
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Location:
Crewe, Cheshire
Salary:
£15 - £18 per hour
Job Type:
FullTime
Category:
Care & Social Services

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