Customer Contact - Administrative Assistant
1 Days Old
Job Title: Customer Contact - Administrative Assistant
Location: Fully Remote
Contract: Until the end of 2025
Join Our Team!
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced administrative environment? Our client, a leader in the banking industry, is seeking a dedicated Customer Contact - Administrative Assistant to join their dynamic team. This is an exciting opportunity for someone who enjoys engaging with customers while providing essential administrative support.
Role Overview:
As a Customer Contact - Administrative Assistant, you will play a crucial role in ensuring smooth communication with clients and efficient internal operations. You will be the first point of contact for customer enquiries, handling various queries and providing high-quality service. Your administrative skills will support the wider team, contributing to the overall success of the organisation.
Key Responsibilities:
Serve as the first point of contact for customer enquiries via phone, email, and other communication channels.
Provide accurate information and resolve customer queries in a professional and timely manner.
Log and track customer interactions using CRM or internal systems to ensure all communications are documented.
Support a variety of ...
- Location:
- England
- Salary:
- £26,000 - £27,500
- Category:
- Admin, Office, Secretarial & PA