Customer Care Administrator

1 Days Old

European Language Customer Care Administrator Fluent German / Swiss German Home based (1 day per month in the head office in Cambridgeshire) A fantastic success story, our client is expanding and are looking to recruit Fluent German or Swiss German speakers who enjoy Customer Service, attention to detail and Teamwork. It is a busy environment working with other team members who speak a variety of European languages. The successful Customer Care Administrator will be talking exclusively to their German customers; taking service calls; resolving customer queries from enquiry to order, delivery, and payment - ensuring that a satisfactory conclusion is reached. The successful Customer Services Administrator will need to have a passion for excellent Customer Service. The successful Customer Care Administrator must have the following skills: * Passionate about delivering excellent customer service * Must be fluent in both oral and written English and Germanor Swiss German * Excellent communication skills with both internal & external customers * Able to build good relationships at all levels with a positive and flexible approach * Able to solve problems, have initiative, and open to continuous improvement and learning

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Location:
St. Neots
Salary:
£26,000
Category:
Customer Service & Support

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